Process Analysts Team Lead

🕒 Julho 22

🇨🇷 Costa Rica – Remoto

⏰ Tempo Integral

🟠 Sênior

🧐 Analista

👻 Score fantasma 34%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Mimica

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Mimica é uma ferramenta com tecnologia de IA especializada em descoberta e automação de processos nas organizações. Ela observa as equipes em ação por apenas uma semana para gerar mapas de processo precisos, revelar ineficiências e fornecer recomendações de automação com base no potencial de economia de tempo. A tecnologia da Mimica elimina a necessidade de descoberta manual de processos ao capturar automaticamente dados sobre as tarefas dos colaboradores, permitindo que as empresas foquem em oportunidades de melhoria de alto retorno, com segurança de dados de nível mundial e conformidade com os padrões do setor.

Descrição

• Collaborate with the Solution Engineer and PA Manager to define the structure and scope of each project, setting clear evaluation criteria and success benchmarks. • Assign projects, ensuring timely delivery while monitoring key metrics such as on-time delivery, accuracy, and overall project quality. • Conduct regular check-ins with project teams to address questions on map structure, data, and workflow. • Manage end-to-end coordination with stakeholders, resolving issues that may affect delivery, ensuring deadlines are met, and providing weekly status updates. • Act as a resource for colleagues throughout the project lifecycle by offering tactical guidance and coaching on best practices, mining, and mapping techniques. • Provide insights and solutions for complex or unique cases/projects. • Ensure all project deliverables meet established quality standards. • Coordinate with Quality Assurance team members pending tasks. • Facilitate weekly planning and sync meetings for your team, delegating tasks, setting priorities, and establishing deadlines. • Contribute to building foundational processes and guardrails for the PA team’s operations. • Develop and refine hiring assessments, including role-specific exercises and interview questions. • Participate in the hiring process. • Conduct performance reviews, provide actionable feedback, and address performance gaps or celebrate successes. • Conduct regular 1:1 meeting to support team members' growth and resolve challenges.

🎯 Requisitos

• Degree in a quantitative or analytical discipline, such as Industrial Engineering, IT, economics or a related field • Proven track record of delivering multiple projects within strict deadlines. • Experience working with cross-functional teams and stakeholders in a fast-paced environment. • Knowledge in project management tools (e.g., JIRA, Trello, Asana) and data visualization platforms (e.g., Looker Studio, Power BI). • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). • Strong organizational and time-management skills to prioritize tasks and manage resources effectively. • Exceptional written and verbal communication skills, with the ability to convey complex information clearly and concisely. • Experience with Process analysis, Optimization and processes improvement or process automation. • Demonstrated ability to lead and develop a team, including performance management, coaching, and mentoring. (Bonus) • Experience in stakeholder management and conflict resolution. (Bonus)

🏖️ Benefícios

• Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. • Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. • Company-issued laptop, remote setup stipend, and co-working budget • Flexible schedules and location • Ample paid time off, in addition to local public holidays • Enhanced parental leave • Health & retirement benefits • Annual learning & development budget • Annual workaways and regular virtual & in-person socials • Opportunity to contribute to groundbreaking projects that shape the future of work