Account Manager – Broker

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🕒 Junho 26

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Gravie

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

💼 Consultoria

🍽️ Alimentos e Bebidas

Healthcare • Consulting • Food & Beverage

Gravie é uma empresa especializada em oferecer soluções inovadoras de benefícios de saúde e seguros. Suas ofertas incluem o plano de saúde Comfort, que simplifica a cobertura de saúde sem franquias e zero copays em serviços comuns de saúde. A Gravie também fornece Arranjos de Reembolso de Saúde de Cobertura Individual (ICHRA) e Gravie Pay, um sistema de suporte para gerenciar custos de saúde. A empresa enfatiza benefícios claros e diretos que facilitam o cuidado preventivo e reduzem despesas inesperadas de saúde, atendendo tanto a membros individuais quanto a pequenas e médias empresas. A Gravie visa tornar os benefícios de saúde acessíveis, compreensíveis e econômicos para empregadores e empregados.

Descrição

• Work cross functionally with a dedicated Account Management team, including, underwriting, Sales, and leadership support to ensure proactive, end to end, and ongoing ownership and accountability for each client • Be well versed in client data and prepared to partner with clients on strategic recommendations to inform renewals and growth opportunities • Use data to develop strategic account plans for clients to evaluate business needs and, as needed, make recommendations for changes to Gravie’s benefit solutions • Facilitate kick-off meetings with employers’s populations, meet with clients regularly, and ensure you are providing accurate and timely answers to clients questions • Conduct monthly reviews of each client's claims experience, providing updates and recommendations for cost savings • Plan for and present quarterly progress reports on goals to the client and broker • Conduct proactive and data driven mid-Year Pulse Checks focused on intervention strategies, renewal planning, and performance optimization • Present strategic renewal proposals to clients and negotiate rates as needed, working directly with the Underwriting Team and leadership to ensure a successful renewal • Be knowledgeable about Gravies marketing campaigns in order to leverage accounts to strategically upsell Gravie products based on utilization • Be knowledgeable of all Gravie offerings and the regulatory and compliance requirements of each offering and continuously educate clients about Gravie’s products and services • Ensure new employer clients have a smooth transition from sales and have a successful new client implementation experience • Research and resolve client issues and elevated member issues from Gravie’s advisor team, ensuring resolution is taking in account the “full picture” of the client • Effectively use and document client information in our CRM system

🎯 Requisitos

• Bachelor’s degree or equivalent experience in a relationship or account management field • Must be licensed in health insurance in your home state • 3+ years of account management experience in the health insurance industry • 2+ years experience using data to gain insights and make strategic recommendations • Experience working in a dynamic environment and comfort researching and solving problems with minimal guidance • 3+ years of experience working collaboratively across several teams and functions • Previous start-up or emerging growth company experience (extra credit) • Experience with self-insured health plans (extra credit) • Experience establishing processes and standards for superior customer service (extra credit)

🏖️ Benefícios

• Health insurance • Flexible work arrangements