Technical Solution Analyst – TSA

🕒 Junho 14

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GridUnity

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2010

⚡ Energia

☁️ SaaS

🔌 API

Energy • SaaS • API

A GridUnity é uma empresa que simplifica a interconexão de transmissão e distribuição no setor de energia, proporcionando aprovações de projetos de energia mais rápidas e eficientes. Suas soluções automatizadas e orientadas por dados aumentam a transparência e a colaboração para concessionárias, provedores de transmissão e desenvolvedores, abordando os crescentes desafios da demanda por eletricidade e o acúmulo de interconexões. Com foco na gestão de ciclo de vida de interconexão de ponta a ponta, a plataforma SaaS da GridUnity apoia todos os stakeholders, oferecendo insights em tempo real e integração perfeita com sistemas existentes para o desenvolvimento modernizado de energia.

Descrição

• Understand each customer’s workflows, KPIs, and constraints. • Translate business needs into clear, testable requirements. • Distinguish between regulatory requirements, customer must-haves, and nice-to-haves. • Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations. • Explain the value of solutions in terms of data quality, regulatory compliance, and operational efficiency. • Define how GridUnity and customer systems exchange data. • Map fields, identify transformations, and validate data. • Guide configuration of GridUnity products and ensure customer IT environments are ready. • Partner with Project Managers and the CX team to plan and run User Acceptance Testing. • Track issues, support defect triage, and manage readiness checklists. • Coordinate cutover activities with customers and internal teams. • Work with BAs to document requirements and compare them to market best practices and product capabilities. • Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk. • Identify future integration opportunities. • Contribute to Statements of Work and scoping workshops. • Act as the technical liaison during sales and early project phases. • Support or deliver product demos and training. Ensure clean handoffs to customer administrators and support teams.

🎯 Requisitos

• Foundational understanding of the U.S. transmission interconnection ecosystem. • 3–6+ years in a customer-facing solutions role (Solutions/Business Analyst, Solutions Engineer, Implementation Consultant). • Strong skills in requirements gathering, process modeling (BPMN/UML or similar), gap analysis, and acceptance criteria. • Experience with systems integration concepts: REST APIs, JSON/CSV, authentication, data mapping, and basic ETL. • Ability to read payloads, propose data mappings, and identify edge cases. • Proficiency in SQL for data validation and test queries. • Strong written and verbal communication; able to explain technical issues to non-technical stakeholders and business context to engineers. • Experience supporting project execution: issue tracking, risk management, test planning, and tools like Jira/Confluence. • Flexible and proactive mindset suited to a scaling B2B SaaS environment. • Strong sense of ownership and organized documentation habits. • Familiarity with implementation methodologies (Scrum, SAFe, Waterfall, etc.).

🏖️ Benefícios

• Competitive compensation packages that recognize your expertise and contributions • Remote-first culture that provides flexibility and balance • Professional development opportunities, including training, mentorship, and career pathing • Comprehensive health, dental, and vision insurance starting day one • Short- and long-term disability and basic life insurance at no cost to you • 401(k) plan with a 4% match to help secure your future • Flexible PTO and a supportive work culture that values balance • Mission-driven work with the opportunity to make a significant impact in the energy sector