Account Manager, Bilingual Preferred

🕒 Outubro 1

🌲 Oregon – Remoto

🌲 Oregon – Remote

💵 $64.000 - $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Grubhub

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🍽️ Alimentos e Bebidas

📦 Logística

🏪 Marketplace

💰 Post-IPO Equity - Grubhub em 2022-07

Food & Beverage • Logistics • Marketplace

Grubhub é um marketplace online de pedidos e entrega de comida que conecta clientes famintos a uma ampla rede de restaurantes e entregadores nos EUA. Parte da Wonder, a empresa opera plataformas diretamente para o consumidor e serviços de assinatura (Grubhub+) que simplificam pedidos, entregas e parcerias com restaurantes, usando tecnologia e logística para oferecer suporte a comerciantes, entregadores e clientes.

Descrição

• Develop a solid understanding of Grubhub's products and services, including features, benefits, and value propositions • Assist in managing a portfolio of accounts • Ensure timely communication with clients and address basic inquiries or concerns • Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service • Conduct regular check-ins with restaurant partners • Gather feedback, assess satisfaction, and identify areas for improvement • Respond to restaurant inquiries, account issues, and requests, or route them to appropriate departments within turnaround time expectations • Maintain accurate records of client interactions, notes, action items, and follow-up tasks • Participate in training sessions and workshops • Contribute proactively to team goals and initiatives

🎯 Requisitos

• Candidate must be in the Portland, OR Area • Bachelor’s Degree or equivalent years of experience and High School degree/GED required • 2-4 years of Sales or Account Manager experience • Experience working with or selling to restaurant owners is a major plus • Restaurant experience is a plus • Strong computer skills, including MS Office and Google products • Ability to quickly learn new software • Experience with Salesforce.com or similar CRM is a plus • Native-level fluency in English is required • Candidates fluent in Mandarin or Spanish are strongly preferred • Ability and desire to do whatever it takes to find solutions for restaurants • Strong verbal and written communication skills • Confidence making outbound phone calls • Proven track record of meeting and exceeding goals • Impeccable organizational skills and ability to balance multiple tasks • Self-starter with a strong bias toward action and problem-solving • Outstanding, positive attitude and passion and aptitude for a fast-paced, fast-growing environment • Employment eligibility subject to verification through the federal E-Verify program

🏖️ Benefícios

• Uncapped commission • Equity • 401(k) • Choice of medical, dental, and vision plans • Company-paid short- and long-term disability coverage • Paid time off, including flexible time off for exempt employees • Paid vacation for non-exempt employees • Paid sick leave in compliance with applicable law • Paid parental leave • Discounted meals • Exclusive perks across the Wonder family of brands