Enrollment Manager

🕒 Maio 13

🏈 Alabama – Remoto

🏈 Alabama – Remote

💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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GT Independence

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

☁️ SaaS

👥 RH Tech

👥 B2C

SaaS • HR Tech • B2C

A GT Independence é uma empresa que permite que as pessoas auto-dirijam seus cuidados de longo prazo, ajudando-os a contratar cuidadores domiciliares ou comunitários e gerenciando detalhes administrativos, como folhas de pagamento, impostos e registros de horas. Eles fornecem um aplicativo móvel (o App GT) para que os cuidadores acompanhem as horas de trabalho, enviem registros de horas e obtenham aprovações dos empregadores, além de trabalhar com programas estaduais de auto-direção do Medicare/Medicaid para apoiar os participantes. A GT Independence se posiciona como uma provedora de serviços habilitados por tecnologia que simplifica a gestão fiscal e ajuda os indivíduos a permanecerem em suas casas e comunidades.

Descrição

• Leads the enrollment team within a state or region to ensure the highest quality service is provided with the enrollment process to those self-directing their services and the referring entities. • Generates leads and referrals for new individuals and their employees. • Cultivates relationships with case managers, support brokers, independent facilitators and other referring individuals and agencies to develop a base of referrals. • Driving enrollments to achieve company growth goals within existing contracts through conducting presentations and meetings with case managers, external stakeholders, and participants. • Provides constant and accurate communication to referrers and those being enrolled on the status of the enrollments and where everyone is in the process. • Supporting the Directors of Business Development in new opportunities within the market. • Troubleshoots issues and fields questions from their staff, and all external customers to ensure the enrollment process is smooth and adaptive. • Ensures that the Enrollment team is training new participants and their employees on using the GT Caregiver App and other GT Tools, roles and responsibilities, and program specific items. • Provides daily direction and communication to employees so that enrollment and processing related calls are answered in a timely, efficient, and knowledgeable manner. • Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. • Manages employees, ensuring work is handled efficiently and effectively. • Provides performance feedback and coaching on a regular basis to each direct report. • Ensures employees have appropriate training and other resources to perform their jobs. • Creates and maintains a high-quality work environment. • Assists the Director with the development, analyses and implementation of staffing, training, scheduling, and reward/recognition programs. • Manages special or ongoing projects that are important to area/process improvement. • Uses appropriate judgment in upward communication regarding department or employee concerns. • Assists with documentation and training of DocuSign program and GT Enroll. • Assists in developing and preparing operational plans and reports on project status

🎯 Requisitos

• Bachelor's degree preferred • High School Diploma or GED required • At least 3 years of related experience • Excellent written and oral communication skills • Extensive experience in working on complex projects with critical thinking and problem solving • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing • Demonstrate the ability to balance work pressure with time management skills • Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities • Experience in working, initiating, and maintaining a highly effective team • Competent in the use of Microsoft programs and the Internet • Competent use of Excel

🏖️ Benefícios

• Flexible paid time off • Competitive wages & benefits • Meaningful opportunities for professional growth