Customer Account Manager – Regional

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Logo of Häagen-Dazs Shops

Häagen-Dazs Shops

11 - 50 funcionários

Fundada em 1976

🛒 Varejo

👥 B2C

Retail • B2C

As Lojas Häagen-Dazs são uma marca voltada para o consumidor de sorvetes e sobremesas congeladas e presença no varejo, oferecendo uma ampla gama de sorvetes para servir, picolés, cones, opções sem lactose e sem glúten, sabores e receitas relacionadas, além de informações nutricionais através de seu site e canais de varejo. A marca é posicionada para consumidores diretos com informações sobre os produtos, orientações sobre onde comprar e conteúdo promocional, operando sob a tutela da Froneri.

Descrição

• Lead the development and execution of business plans across key wholesale accounts • Drive sales growth through effective negotiation, data-driven storytelling, and cross-functional collaboration • Leverage business intelligence tools to craft compelling selling strategies • Work closely with Customer Account Associates (AA) and Customer & Category Managers (CMM) to meet customer expectations • Manage internal and external stakeholders to ensure seamless execution and customer satisfaction • Achieve Annual Sales Targets based on market share, distribution growth, net sales, trade spend, profitability, and forecast accuracy • Develop Sales Strategy to drive long-term growth across the Dreyer’s portfolio • Maintain Customer Relations via joint business planning (JBP) and ensure achievement of agreed targets • Facilitate conversations regarding product, service, transportation, or logistics issues to respective stakeholders • Monitor opportunities for maximizing profitability within trade

🎯 Requisitos

• Entrepreneurial spirit, taking initiative and ownership with a proactive mindset • Proficiency in selling & negotiating to create “win-win” outcomes for company and customer • Demonstrated interpersonal skills with both customers and internal associates • Proven ability to follow through on commitments without direction or supervision • Ability to travel 30% of the time • Demonstrated solid forecasting skills and ability to research data from all internal reporting sights • Exposure to analytical reporting tools such as IRI, PowerBI, Numerator, Kwikee, Run Report, Trade Rate Report • College or Undergraduate degree required • 5+ years experience in a Wholesale Account sales environment • Experience working in a DSD environment

🏖️ Benefícios

• All the ice cream you can eat (yes, really!) • Competitive benefits: Medical, Dental, Vision, 401(k) with match, PTO, 10 paid holidays + 2 floating • A collaborative, fun, and purpose-driven work environment • A culture that blends 100 years of stability with the energy of a startup • Commitment to sustainability and social responsibility

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