Ops Coordinator

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🕒 Julho 28

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Handoff

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2022

🤝 B2B

🎯 Recrutamento

☁️ SaaS

B2B • Recruitment • SaaS

A Handoff é uma empresa de colocação e recrutamento de talentos que se especializa em selecionar, avaliar e colocar profissionais dedicados de tempo integral da América Latina (LATAM) como operadores econômicos para equipes dos EUA e globais. Eles enfatizam a busca por 'operadores' que assumem responsabilidade, são imediatamente produtivos e não precisam de supervisão contínua. A Handoff também oferece serviços de entrada no mercado, incluindo marketing digital, design e soluções de desenvolvimento, além de fornecer um serviço de correspondência de vagas para candidatos que buscam papéis em empresas inovadoras. As principais promessas incluem colocações em cerca de 21 dias, candidatos a custo aproximadamente 80% menor do que os equivalentes nos EUA, e aceitação dos 1% melhores candidatos.

Descrição

• Develop, document, and maintain company policies, standard operating procedures (SOPs), and internal workflows. • Create clear process documentation to promote operational consistency and improve cross-functional collaboration. • Review and update internal procedures regularly to support continuous process improvement and organizational efficiency. • Coordinate employee performance evaluation processes and maintain accurate HR documentation. • Support a variety of day-to-day HR administrative functions, ensuring compliance with internal procedures. • Assist with employee records, communications, and other administrative HR initiatives as needed. • Coordinate procedural onboarding activities for new hires from pre-start through onboarding completion. • Prepare onboarding documentation, system access, and internal checklists to ensure a smooth employee experience. • Partner with internal stakeholders to ensure all onboarding requirements are completed accurately and on schedule. • Manage accounts payable and accounts receivable activities with accuracy and attention to detail. • Code financial transactions and upload accounting data into QuickBooks. • Maintain organized financial records and assist with routine bookkeeping processes. • Support accurate financial documentation while ensuring transactions are properly categorized and recorded. • Organize, maintain, and update company documentation across shared drives and internal systems. • Ensure documents are properly categorized, version-controlled, and easily accessible. • Support the ongoing maintenance and organization of operational and financial records. • Assist with ad hoc administrative and operational projects based on evolving business priorities. • Provide cross-functional support on initiatives focused on improving internal processes and organizational efficiency. • Take ownership of special assignments while maintaining high standards of accuracy, organization, and follow-through.

🎯 Requisitos

• 2+ years of experience in operations, business administration, project coordination, HR administration, or office management. • Exceptional organizational skills and strong attention to detail. • Experience creating, documenting, or improving operational processes and workflows. • Business-level (C1) English proficiency, both written and spoken. • Strong written communication skills with the ability to produce clear, structured documentation. • Experience with QuickBooks or similar accounting software. • Familiarity with basic Accounts Payable and Accounts Receivable processes. • Comfortable working independently with minimal supervision. • Strong problem-solving skills and ability to navigate ambiguous situations. • Experience using AI tools to improve productivity and workflow efficiency.

🏖️ Benefícios

• Play a foundational role in building the operational infrastructure of a growing organization. • Own projects that directly improve efficiency, organization, and scalability. • Work remotely with a collaborative, mission-driven team. • Partner closely with leadership and contribute to company-wide operational improvements. • Develop expertise across operations, HR, documentation, and finance support in one highly impactful role. • Enjoy significant opportunities for professional growth as the role evolves alongside the business.