Senior Relationship Manager

Vaga não está no LinkedIn

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $80.000 - $100.000 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Hargrove Firm

Hargrove Firm

2 - 10 funcionários

Fundada em 2011

⚖️ Jurídico

☁️ SaaS

Legal • SaaS

O Hargrove Firm é um escritório de advocacia especializado em planejamento patrimonial que combina a responsabilidade legal tradicional com uma plataforma tecnológica transparente e em tempo real. O escritório enfatiza a precificação por taxa fixa e disponibilidade em todo o país, atendendo tanto consultores quanto clientes individuais que necessitam de serviços de planejamento patrimonial. Seu website e a interface do produto indicam uma plataforma integrada voltada para o cliente, com funcionalidades de visibilidade de casos, agendamento, gerenciamento de clientes e acompanhamento de progressos, projetada para tornar o planejamento patrimonial mais rápido, mais transparente e com preço previsível.

Descrição

• Serve as the primary point of contact for newly registered advisors at assigned partner firms • Conduct orientation calls introducing advisors to the NetLaw platform, the three-meeting estate planning process, and their role as referring partners • Facilitate attorney-advisor introduction calls before the first client referral • Guide advisors through the pre-referral client checklist and estate planning needs assessment reference guide • Track onboarding milestones in HubSpot and follow up with advisors who are not progressing toward their first referral • Own advisor relationships from first referral through habitual usage • Monitor advisor engagement in HubSpot and execute re-engagement outreach to dormant advisors • Serve as a resource for questions about estate planning, referrals, and client situations • Conduct monthly structured touchpoints with firm-level contacts • Participate in webinars, roundtables, and firm-level training sessions as a Hargrove representative • Follow up post-referral to maintain advisor engagement throughout clients' estate planning processes • Alert advisors when client plans risk stalling and guide re-engagement • Coordinate with Client Success on handoffs and aligned advisor-client communication • Flag advisor disengagement patterns before they affect plan completion rates

🎯 Requisitos

• Bachelor's degree in Business, Finance, Communications, or a related field • 2–4 years of experience in relationship management, customer success, financial services, or a client-facing role • Background in wealth management, RIA operations, wealthtech, financial services or estate planning is a strong plus

🏖️ Benefícios

• Competitive base salary commensurate with experience • Performance bonus tied to scheduled and completed meetings • Health, dental, and vision benefits • 401(k) with lucrative matching • Flexible PTO • Fully remote work • A front-row seat to building a category-defining function at a high-growth, PE-backed company during one of its most consequential growth phases

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