Staff Software Engineer – Journeys

🕒 3 dias atrás

🏄 California, New York, +1 estados a mais – Remoto

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $265.000 - $331.000 / ano

⏰ Tempo Integral

🔴 Especialista

🧑‍💻 Engenheiro Full-stack

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Headway

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2019

🏥 Saúde

🏪 Marketplace

☁️ SaaS

💰 $100.000.000 Series D - Headway em 2024-07

Healthcare • Marketplace • SaaS

A Headway é uma empresa de tecnologia na área da saúde (Therapymatch, Inc. ) que opera um marketplace nativo de seguros, conectando pessoas a profissionais de saúde mental licenciados — terapeutas e psiquiatras — para atendimentos presenciais e online. A Headway conecta usuários a prestadores por especialidade, localização e cobertura de seguro, gerencia a verificação de seguro e faturamento, e oferece ferramentas para prestadores (portal do prestador e um prontuário eletrônico nativo de seguros) para reduzir o ônus administrativo. A plataforma possui parcerias com mais de 100 planos de seguro, oferece suporte em vários idiomas e prioriza a acessibilidade a cuidados de saúde mental dentro da rede.

Descrição

• Design and evolve the agentic communications decision engine • Build and own the experimentation layer and channel orchestration for patient and provider communications • Set technical direction for a multi-vendor communications stack • Own the unified message ledger • Bring LLM-powered personalization from concept to production • Serve as the technical anchor and architectural owner for the Journey team • Collaborate cross-functionally with marketing, CX, product, and the patient organization • Shape systems that impact patient acquisition, retention, and health outcomes • Guide the team through complex platform architecture and drive technical alignment across teams

🎯 Requisitos

• 8+ years of software engineering experience, with meaningful time at Staff level or equivalent • Ability to deal with ambiguity and learn new technologies and systems • Systems thinking across a complex, multi-vendor platform • Experience shipping high-throughput, event-driven production systems • Ability to communicate technical trade-offs to non-technical stakeholders and drive cross-functional alignment • Interest in the intersection of AI and communications • Technical depth and ability to increase team capability • Experience designing and building high-volume, event-driven communications platforms handling millions of events per month • Fluency with multi-vendor delivery stacks and build-versus-buy trade-offs • Experience with experimentation infrastructure, including A/B testing, engagement analytics, personalization, or recommendation systems • Production exposure to LLM-powered systems, including reliability, latency, and quality at scale • Ability to shape technical direction across teams without direct authority • Proficiency with Python 3 and TypeScript • Experience with FastAPI, SQLAlchemy, React, Remix, or Next.js • Experience with Postgres and Redis • Experience with AWS infrastructure, including Fargate, ECS, and S3 • Experience with Spark and Kafka • Experience with Datadog, PagerDuty, and Sentry • Experience with GitHub • Experience with Snyk and Semgrep • Experience with Lacework • Experience with Knock, Iterable, Twilio, and Mailgun • Authorization to work in the United States for any employer

🏖️ Benefícios

• Comprehensive and competitive total rewards package • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Reasonable accommodations for persons with disabilities