Account Manager, Influencer Relations

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HealthCentral

SiteLinkedInTodas as Vagas

51 - 200 funcionários

⚕️ Seguro de Saúde

📱 Mídia

🤝 Sem Fins Lucrativos

💰 $50.000.000 Post-IPO Equity em 2008-01

Healthcare Insurance • Media • Non-profit

A HealthCentral é uma fonte confiável de informações médicas com foco particular em condições de doenças crônicas. Abrange uma vasta gama de tópicos de saúde, incluindo a doença de Alzheimer, asma, câncer, doenças cardíacas, diabetes, saúde mental, entre muitos outros. A HealthCentral fornece recursos para viver bem com informações sobre dieta, nutrição e várias condições de saúde, além de oferecer ferramentas de autoavaliação e guias. Apresenta contribuições de mais de 2000 colaboradores especialistas e revisores médicos para garantir a confiabilidade de seu conteúdo. A plataforma visa educar e capacitar indivíduos que lidam com condições crônicas, oferecendo ferramentas como verificadores de interação de medicamentos, questionários e guias de autocuidado. Também dissemina informações sobre tópicos de saúde em alta e oferece aconselhamento personalizado por meio de newsletters e consultas com especialistas.

Descrição

• Cultivate and manage strong, long-term client relationships, ensuring satisfaction, retention, and overall campaign success. • Coordinate and lead client touch-base meetings to maintain alignment on campaign milestones, deliverables, and performance. • Participate in strategic discussions with cross-functional teams to optimize influencer selection, messaging approaches, and campaign performance based on analytics and evolving client needs. • Assist in identifying the most relevant influencers for each campaign, leveraging clinical expertise, audience demographics, and platform performance to ensure impactful content. • Oversee influencer contracts from initiation through completion, ensuring compliance, accuracy, and proper documentation within Medfluencers proprietary database. • Support contract execution and renegotiations while ensuring all agreements, updates, and relevant data are accurately logged in the CRM. • Track and manage all campaign-related contracts and agreements—including SOWs, NDAs (client and influencer), brand deal agreements, and usage rights documentation. • Oversee and review all content delivered by HCP influencers for alignment with client briefs, campaign messaging, and brand guidelines. • Ensure all influencer content undergoes full compliance review, including: Medical Accuracy using PULSE tools, MLR/PRC regulatory review via our partner ProPharma, and FTC advertising compliance. • Monitor all applicable campaigns for AE/SAE compliance in accordance with Medfluencers and/or client pharmacovigilance protocols. • Coordinate campaign progress and maintain proactive, transparent communication with clients and influencers throughout each campaign lifecycle. • Provide weekly updates to clients including content status, upcoming deliverables, risks, and high-level performance highlights. • Collaborate with the Creative, Operations, and Strategy teams to ensure seamless workflow and timely deliverable execution. • Analyze campaign performance data to identify trends, assess effectiveness, and recommend optimizations for future campaigns. • Report on key success metrics, audience engagement patterns, and content performance insights to drive continuous improvement. • Ensure accurate tracking and communication of influencer payment schedules to the finance team, and VP, Digital Opinion Leader Services to maintain accurate financial reporting. • Ensure timely and accurate processing of influencer payments with the finance team. • Support invoice tracking and maintain organized documentation for all financial obligations related to assigned campaigns.

🎯 Requisitos

• 3+ years of experience in influencer relations, communications, or a related field. • Bachelor’s degree required. • Previous experience working with healthcare or medical influencers is highly preferred. • Excellent communication, relationship-building, and project management skills. • Proficiency in CRM platforms (e.g., Monday.com) and social media platforms (Instagram, TikTok, LinkedIn). • Familiarity with podcast production, email marketing, and PR outreach. • Ability to multitask, prioritize, and manage multiple client expectations simultaneously. • Comfortable working within a remote setting and across EST business hours, with occasional extended hours for special events or deadlines. • Ability to thrive in a collaborative team environment while driving individual initiative and success.

🏖️ Benefícios

• The culture: HealthCentral provides a welcoming, positive work environment. • The people. You will work alongside talented, supportive, smart, and kind leaders and teams. • The business. Work you can feel great about! • The perks. HealthCentral offers a flexible remote working culture allowing employees to work from agreed upon work locations. • We offer competitive compensation, comprehensive medical/dental/vision benefits, 401K, 21 days PTO, 6 Wellness Days, 2 Volunteer Days, 2 Floating Holidays, and an extensive holiday schedule along with Summer Fridays.