Auction Support Specialist

Vaga não está no LinkedIn

🕒 Junho 2

🏄 California, Colorado, +14 estados a mais – Remoto

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $59.000 - $66.300 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

👻 Score fantasma 36%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Hearst Health

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

A Hearst Health é uma divisão da Hearst Communications que se concentra em orientar momentos importantes de cuidado na área da saúde, fornecendo informações vitais para todos os envolvidos na jornada de saúde de uma pessoa. Ela oferece diretrizes clínicas baseadas em evidências e soluções de gestão da força de trabalho em saúde através de suas várias subsidiárias, incluindo FDB (First Databank), Zynx Health, MCG, Homecare Homebase, MHK e QGenda. A Hearst Health visa melhorar a qualidade e a eficiência do atendimento ao utilizar tecnologia escalável para fornecer suporte à decisão clínica e soluções de gestão da força de trabalho, impactando a maioria das pessoas nos EUA. Sua missão é apoiada por líderes proeminentes nos setores de saúde e tecnologia na Hearst Health.

Descrição

• Serve as the primary point of contact for sellers throughout their live auction experience, delivering exceptional customer service from auction launch through completion. • Monitor live auction activity, including comments and seller communications, and respond promptly to inquiries, requests, and issues. • Escalate complex concerns to appropriate internal stakeholders while maintaining clear communication with sellers. • Manage updates, revisions, and corrections to active auction listings to ensure accuracy and a high-quality user experience. • Support sellers whose listings are preparing to go live by providing guidance, answering questions, and sharing status updates. • Maintain accurate records of auction activity, seller communications, monitored listings, and any changes made throughout the auction process. • Collaborate with teammates by assisting with queue management and operational support as business needs require. • Contribute to special projects and additional responsibilities that support the continued growth and success of Bring a Trailer.

🎯 Requisitos

• 5+ years of experience in customer service, customer support, account coordination, community management, or a related customer-facing role. • Excellent communication and interpersonal skills with the ability to build trust and establish positive relationships with a diverse customer base. • Strong empathy and active listening skills, paired with a genuine desire to help others succeed. • Proven ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment. • Exceptional organizational and time-management skills with the ability to work independently and efficiently. • Sound judgment and professionalism when handling sensitive or confidential information. • Solutions-oriented mindset with strong problem-solving and conflict-resolution abilities. • High levels of integrity, accountability, adaptability, and collaboration. • Interest in and familiarity with enthusiast, collector, or classic vehicles is highly preferred. • Ability to work a weekend schedule (Sun–Wed or Wed–Sun) as required for the role. • This is a fully remote position. Candidates must reside in one of the following states: CA, CO, DE, FL, IL, IN, MD, MI, MN, NY, NC, OH, PA, RI, TX, VA, WA, or WI.

🏖️ Benefícios

• Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries. • Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events. • Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities. • Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered. • Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1. • Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.