AI Agent Product Manager

🕒 Março 18

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Hello Patient

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2024

🤖 Inteligência Artificial

🤝 B2B

☁️ SaaS

🔥 Investimento no último ano

💰 $22.500.000 Series A - Hello Patient em 2025-09

Artificial Intelligence • B2B • SaaS

Hello Patient é um assistente de IA para saúde empresarial que automatiza comunicações com pacientes e fluxos de trabalho de front-office para consultórios médicos. Seu agente de IA, Mia, gerencia chamadas, SMS e chat de ponta a ponta—agendando consultas, verificando convênio, coletando dados de admissão e pagamentos, reconectando faltas e executando campanhas direcionadas—enquanto se integra aos EHRs e CRMs para otimizar operações e gestão do ciclo de receita. O produto é direcionado a especialidades de alto volume (odontologia, dermatologia, atendimento de urgência, veterinário, cuidados primários, etc. ) para melhorar o acesso, reduzir tempos de espera e aumentar agendamentos e cobranças.

Descrição

• Own customer deployments end-to-end • Lead delivery of net-new AI agent deployments as the single accountable owner—from customer requirements through production go-live • Treat every deployment as a product launch: define scope, manage tradeoffs, hit timelines, ensure quality • Own the customer-facing roadmap for each deployment—what are we shipping, in what order, and why • Gather requirements directly from customers and translate them into agent behavior yourself using our internal platform • Do hands-on prompt engineering using AI tools to build the components that make agents work • Ship production-ready agents that handle real healthcare complexity • Continuously improve agent performance using structured evals, live call review, and direct customer feedback • Lead deployments for new workflows, integrations, and verticals where no playbook exists • Identify unknowns early, derisk them, and make tradeoff decisions that keep launches on track • Own requirements and prioritization with the engineering team when net-new platform capabilities are needed • Coordinate with conversational designers and customer engineers on integration scoping and stakeholder communication • Identify patterns across launches and codify them into playbooks • Know when a workflow or integration is ready to transition from zero-to-one ownership to steady-state implementation

🎯 Requisitos

• 3+ years in Product Management or a closely related role • Strong technical product background—comfortable with APIs, integrations, and understanding how systems connect • Experience shipping in ambiguous, fast-moving environments where the playbook doesn't exist yet • Proven ability to work across functions through influence, not authority • Bias toward ownership and action—you'd rather make a call and course-correct than wait for clarity • Experience with AI-native products, agents, LLMs, or automation platforms including hands-on prompt/agent building • Background in healthcare, revenue cycle, or other legacy-system-heavy industries • Familiarity with voice AI or real-time orchestration systems • Portfolio or examples of shipped conversational experiences and the rationale behind key design decisions • Familiarity with evaluation practices for agent quality

🏖️ Benefícios

• Meaningful ownership in a fast-growing healthtech startup