Document Services Coordinator

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🕒 Setembro 28

🐊 Florida – Remoto

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💵 $20 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Hilton Grand Vacations

Hilton Grand Vacations

10.000+ funcionários

Fundada em 1992

💼 Consultoria

📣 Marketing

✈️ Turismo

💰 Post-IPO Debt em 2024-11

Consulting • Marketing • Travel

<Hilton Grand Vacations> Hilton Grand Vacations é uma empresa de hospitalidade e propriedade de férias que desenvolve, gerencia e comercializa propriedades de resort e programas de timeshare/club sob a marca Hilton. A empresa oferece experiências e serviços de férias voltados para o consumidor em todo o mundo, e recruta para cargos em atendimento ao cliente, call centers, marketing, vendas e estágios, enquanto enfatiza o desenvolvimento de carreira e igualdade de oportunidades de emprego.

Descrição

• Review and examine sales agreements and related documents for accuracy and adherence to legal and company policies • Verify financial terms against underwriting guidelines • Confirm title requirements, including vesting, tenancies, and inventory • Redact personally identifiable information and bank/credit card details • Identify missing documents and incorrect contract information • Enter audit findings into Chorus, TSW, and other tracking systems • Receive and validate contract packages and notify sites of discrepancies • Audit contract documents for accurate execution and compliance • Review rescission letters, owner kits, and other correspondence • Document contracts in TSW and run audit reports • Manage daily contract workflow status changes, including rescission cancellations and chargebacks • Prepare contract packages and cancellations for the imaging department • Provide customer service to field offices and corporate partners to resolve document issues • Maintain the minimum average production level set by management • Provide support and vacation coverage for the DSC audit team • Adhere to Hilton Grand Vacations values, standards, policies, and procedures • Perform other related duties as assigned

🎯 Requisitos

• Strong organizational skills with the ability to prioritize and function in multiple computer programs • Ability to produce high-volume work with a high degree of accuracy • Strong communication skills to convey contract issues and resolutions effectively • Excellent interpersonal skills to interact positively with process partners • Willingness to work extra hours when required to achieve company objectives and deadlines • Enthusiastic great teammate attitude • Previous experience in timeshare is a plus • Knowledge of documents required for timeshare closings • Proficiency in MS Excel for crafting and maintaining spreadsheets • Great work ethic and demonstrated teamwork • Dependability and reliability • Strong attention to detail and ability to thrive in a goal-focused work environment • Ability to sit for a full shift, view information on dual monitors, and produce high-volume, accurate work

🏖️ Benefícios

• Medical, Dental, and Vision insurance from Day One • 401k plan with company match • Life insurance • Company stock purchase program • Outstanding Team Member benefits • Discount travel programs • Generous Paid Time Off Program • Paid Sick Days • Team Member Recognition • Learning and advancement opportunities • Family-friendly benefits • Reasonable accommodation for individuals with disabilities

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