Manager, Account Management

🕒 Outubro 13

🤠 Texas – Remoto

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💵 $77.500 - $110.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Hilton

10.000+ funcionários

Fundada em 1919

🏨 Hospitalidade

✈️ Turismo

Hospitality • Travel

A Hilton é uma empresa de hospitalidade global que opera e franqueia um amplo portfólio de hotéis e resorts nas Américas, Europa, Oriente Médio, África e Ásia-Pacífico. As informações fornecidas destacam carreiras e recursos para membros da equipe — enfatizando caminhos para hotelaria, corporativo e estudantes/início de carreira, benefícios, localizações e suporte multilíngue — refletindo o papel da Hilton como um empregador internacional na indústria de hospedagem e serviços ao hóspede. O negócio central da Hilton é oferecer acomodações, experiências para os hóspedes e serviços de hospitalidade em todo o mundo.

Descrição

• Define the opportunity management strategy for assigned accounts • Identify ways to increase account quality and revenue value • Implement account strategies while considering barriers and opportunities • Assist with special projects, initiatives, and customer deliverables • Work closely with a focused cross-functional team to meet clients’ day-to-day needs • Identify viable opportunities for initiatives that improve operational and financial performance • Aggregate client account-based growth data • Evaluate areas of opportunity • Partner with Hilton brands, owners, and operators • Support key accounts and properties within those accounts • Execute Account Plans and target key year-over-year growth opportunities • Report to the Director, Account Management

🎯 Requisitos

• Five (5) years of professional work experience in customer facing roles • Five (5) years of hospitality industry experience with a preferred mix of positions/roles • Three (3) years in procurement/supply chain-related roles • Proficiency in Microsoft Excel, including sorting and filtering data, using formulas, and pivot tables • Travel up to 25% • Familiarity with hospitality Group Purchasing Organization programs (GPO) would be useful • Experience in client facing Account Management roles would be useful

🏖️ Benefícios

• 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount • Paid parental leave for eligible Team Members, including partners and adoptive parents • Personalized caregiving concierge services • Crisis Concierge support for practical and emotional care • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health plans, dental coverage, and vision coverage • Retirement plans • Eligibility to participate in the Hilton Choose a bonus plan • Virtual/remote work arrangement

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