Patient Sales, Lead Conversion Specialist

🕒 Setembro 12

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟠 Sênior

📈 Marketing de Performance

👻 Score fantasma 13%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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HireHawk

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A HireHawk é um serviço de recrutamento especializado na formação de equipes globais rigorosamente validadas para empresas, reduzindo significativamente os custos de contratação em até 80%. Oferece uma solução completa que abrange planejamento, sourcing, vetting, contratação, gestão de folha de pagamento (payroll) e compliance, tudo pensado para simplificar o processo de hiring. A HireHawk também foca em otimizar a experiência do candidato com triagens abrangentes, sourcing rápido e pacotes de remuneração competitivos, garantindo que cada contratação atenda às necessidades específicas de seus clientes.

Descrição

• Own the inbound patient lead pipeline and respond to new inquiries with urgency across phone, text, and email. • Convert qualified interest into booked consultations by building trust, answering appropriate questions, and guiding prospects toward the next step. • Follow up consistently with prospects who do not book immediately using useful, personalized communication. • Build longer-term nurture relationships with prospective patients who need more time before scheduling. • Maintain a polished, reassuring phone presence with affluent and high-expectation prospective patients. • Qualify incoming leads and identify each prospective patient's decision-making stage. • Document every patient interaction, follow-up, status change, and next step accurately in the practice CRM. • Provide after-hours and weekend lead coverage for rapid inquiry response. • Support prospective patients after consultations as they consider moving forward with surgery.

🎯 Requisitos

• 2–4+ years of experience in inbound sales, patient coordination, appointment setting, lead conversion, medical or aesthetic sales, or another high-touch consumer sales environment. • Excellent spoken and written English with a polished, professional communication style. • Strong phone confidence and experience making and receiving customer- or patient-facing calls. • Proven ability to convert inbound interest into appointments or consultations through timely, persistent follow-up. • Experience managing leads across phone, email, and SMS while keeping accurate CRM records. • High emotional intelligence with the ability to establish trust quickly and communicate confidently without sounding pushy. • Ability to work independently in a remote environment while maintaining exceptional responsiveness, organization, and follow-through. • Previous experience in plastic surgery, cosmetic surgery, a med spa, aesthetics, or another elective medical service environment is nice to have. • Experience coordinating patients within a medical practice is nice to have. • Experience selling or coordinating high-ticket elective services to discerning or high-expectation consumers is nice to have. • Familiarity with Meta or Instagram-generated leads and tools such as ManyChat is nice to have. • Familiarity with the practice's CRM platform is nice to have. • A high school diploma is required. A college degree is welcomed but is not required for a strong candidate with relevant experience.