Personal Injury Case Manager – Pre-Litigation

🔥 16 horas atrás

💵 $1.800 - $2.000 / mês

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇪🇸 Espanhol obrigatório

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HireHawk

11 - 50 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A HireHawk é um serviço de recrutamento especializado na formação de equipes globais rigorosamente validadas para empresas, reduzindo significativamente os custos de contratação em até 80%. Oferece uma solução completa que abrange planejamento, sourcing, vetting, contratação, gestão de folha de pagamento (payroll) e compliance, tudo pensado para simplificar o processo de hiring. A HireHawk também foca em otimizar a experiência do candidato com triagens abrangentes, sourcing rápido e pacotes de remuneração competitivos, garantindo que cada contratação atenda às necessidades específicas de seus clientes.

Descrição

• Keep the assigned pre-litigation caseload progressing toward resolution by prioritizing next steps, monitoring deadlines, and closing outstanding follow-ups. • Keep English- and Spanish-speaking clients informed about treatment progress and case status through clear, empathetic communication and persistent follow-through. • Coordinate with medical providers to help clients attend appointments and complete recommended care, including MRIs, injections, and follow-up treatment. • Review medical records and track treatment progress to identify treatment gaps, missing documentation, and issues that could delay case preparation. • Obtain claim updates from insurance carriers, ensure policy searches are completed, and document coverage information, policy limits, and uninsured/underinsured motorist coverage. • Recognize when treatment authorization is needed and coordinate it within attorney-approved protocols, escalating legal or medical decisions to supervising attorneys. • Resolve routine case issues independently and flag liability concerns, delays, or potential settlement obstacles requiring attorney review. • Maintain accurate, current case files in Maris Case, the firm's cloud-based case management platform. • Collaborate with attorneys, case manager assistants, medical records personnel, and demand preparation staff to keep lien tracking, demand workflows, and pre-litigation settlement coordination on track.

🎯 Requisitos

• Prior hands-on experience independently managing U.S. personal injury cases through pre-litigation, with reliable follow-through and minimal need for supervision or foundational training. • Strong practical knowledge of California personal injury claims, including Proposition 213, liability, and settlement procedures, without needing explanations of basic concepts. • Fluent Spanish and proficient English for direct client communication. • Experience coordinating medical treatment, including MRIs and injections, reviewing medical records, tracking treatment progress, and identifying gaps in care. • Experience communicating with insurance carriers and handling policy searches, with a strong understanding of bodily injury claims, coverage limitations, policy limits, and uninsured/underinsured motorist coverage. • Familiarity with lien tracking, demand preparation workflows, and pre-litigation settlement coordination, plus sound judgment about when to escalate legal or medical decisions to supervising attorneys. • Strong organization, documentation, and deadline management skills, including prioritizing competing case needs; experience with cloud-based legal case management software and the ability to learn Maris Case. • Previous hands-on experience with Maris Case (nice to have). • Experience preparing attorney-ready case summaries or demand-support packages (nice to have). • Experience improving case-tracking systems, documentation templates, or client follow-up workflows (nice to have).

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