Sales Operations Support

🕒 Fevereiro 25

🧀 Wisconsin – Remoto

🧀 Wisconsin – Remote

⏰ Tempo Integral

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🟠 Sênior

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Holganix

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2010

🌾 Agricultura

🧬 Biotecnologia

💰 $2.405.264 Venture Round - Holganix em 2023-03

Agriculture • Biotechnology

A Holganix é uma empresa de biotecnologia que produz produtos para saúde do solo à base de microrganismos (Bio 800+ Thrive e Revive), projetados para restaurar a biologia do solo, reduzir o uso de fertilizantes químicos e água, aumentar a produtividade de culturas e gramados, e sequestrar carbono. A empresa faz parcerias com agricultores, profissionais de gestão de gramados e parceiros corporativos através de programas como Farm Possible e The Living Network para expandir práticas regenerativas do solo em milhões de acres. As fórmulas vivas da Holganix contêm centenas de microrganismos benéficos e são comercializadas como uma forma de melhorar a estrutura do solo, a disponibilidade de nutrientes e a capacidade de retenção de água, enquanto reduzem os custos de insumos.

Descrição

• Be the key connection between Sales, Operations, and the Grower, ensuring a unified customer journey. • Collaborate across multiple sales teams and internal teams to ensure a seamless grower experience. • Help growers understand program benefits, requirements, and deliverables through clear, consistent communication. • Help the sales Hive team manage and grow the grower network. • Collect and manage field lists and boundaries using customer-provided data, ag platforms, or mapping tools. • Assist growers in completing and submitting key documentation accurately and on time. • Help collect and manage contracts via digital platform, ensuring records are securely tracked and properly stored. • Maintain organized records and progress tracking in HubSpot CRM. • Collaborate with internal teams to escalate and resolve any issues that may impact grower success. • Contribute to ongoing improvements of our customer support processes and documentation.

🎯 Requisitos

• Agricultural background—knowledge of crop production, regenerative practices, or soil health. • Excellent interpersonal and communication skills, with the ability to build rapport and trust with growers. • Experience in customer success, account management, or ag support. • Strong attention to detail and ability to manage complex timelines and data. • Functional knowledge of HubSpot CRM or similar tools. • Proficiency with Microsoft Office. • Ability to work independently and collaboratively in a remote environment. • Understanding of carbon markets, climate-smart ag practices, or ecosystem service programs. • Familiarity with GIS or digital ag mapping tools.