District Asset Protection Manager

🕒 Maio 28

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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The Home Depot

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1978

🛒 Varejo

👥 B2C

💰 Debt Financing em 2007-07

Retail • B2C

A Home Depot é um dos principais varejistas de melhoria do lar, oferecendo uma ampla variedade de materiais de construção, produtos para melhoria do lar, artigos para jardim e relacionados. A empresa opera tanto em lojas físicas quanto em uma plataforma online, fornecendo soluções abrangentes para entusiastas de DIY, empreiteiros profissionais e proprietários de imóveis. A Home Depot está comprometida com a diversidade, equidade e inclusão, proporcionando oportunidades de emprego e benefícios a uma força de trabalho diversificada. Além disso, a empresa dá grande ênfase ao atendimento ao cliente e ao engajamento dos colaboradores para manter sua posição como líder confiável no setor de melhoria de residências.

Descrição

• Driving Execution - Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs. • Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives. • Ensure stores are driving a safety culture by promoting safety initiatives. • Ensure post orders are followed and understood by 3rd Party Guards. • In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence. • Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives. • Build Relations and engage and walk with Government Relations and Law Enforcement for localized support. • Walk and ensure safety of parking lots along with in safety strategies and processes. • Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity cans, review alerts, and physical security. • Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions. • Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT). • Timely review, approve, or reject external cases submitted by the Asset Protection Specialists. • Build partnerships with local law enforcement in order to strengthen THD's brand. • Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub. • Review and analyze shrink performance within the district and by store location. • Monitor shrink indicators and drive execution of initiatives. • Make hiring decisions and take disciplinary action including termination (leveraging HR resources). • Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips. • Conduct performance reviews, utilize performance management to address performance opportunities, and attend RAPM and district talent review. • Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process.

🎯 Requisitos

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Working knowledge of Microsoft Office Suite • Working knowledge of presentation software (e.g., Microsoft PowerPoint) • Demonstrated ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • Excellent written and verbal communication skills • Licensure/certification to comply and requirement that varies by location • Minimum of 3+ years multi-unit retail AP experience • Lead a team with a focus of external/internal theft • Conducting internal investigations to include interviews • Organized Retail Crime elements and law enforcement partnerships • Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)

🏖️ Benefícios

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events