Field Director, Services

🕒 Ontem

🏰 Missouri – Remoto

🏰 Missouri – Remote

💵 $135.000 - $165.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 0%

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• Aberta há 2 dias.
• As vagas desta empresa costumam ser preenchidas em 29 dias.

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The Home Depot

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1978

🏗️ Construção

📦 Logística

🛒 Varejo

💰 Debt Financing em 2007-07

Construction • Logistics • Retail

A Home Depot é um dos principais varejistas de melhoria do lar, oferecendo uma ampla variedade de materiais de construção, produtos para melhoria do lar, artigos para jardim e relacionados. A empresa opera tanto em lojas físicas quanto em uma plataforma online, fornecendo soluções abrangentes para entusiastas de DIY, empreiteiros profissionais e proprietários de imóveis. A Home Depot está comprometida com a diversidade, equidade e inclusão, proporcionando oportunidades de emprego e benefícios a uma força de trabalho diversificada. Além disso, a empresa dá grande ênfase ao atendimento ao cliente e ao engajamento dos colaboradores para manter sua posição como líder confiável no setor de melhoria de residências.

Descrição

• Oversee and direct District Services Managers, Assistant Market Managers, Branch Install Managers, Sales Managers, and Regional Provider Managers across a multi-district geographical services area. • Focus on pipeline, conversion, customer service, and provider management to achieve profitability and deliver an excellent installation experience. • Lead and develop high-performing field associates. • Communicate the strategic vision of Home Services. • Ensure associate safety and compliance with all regulations and requirements. • Meet or exceed targets for assigned sales plans. • Engage regularly with field leadership, RVPs, regional support teams, and DMs to ensure field connectivity. • Handle escalated customer issues in partnership with field leadership. • Develop and reinforce selling and operational skills and desired behaviors through education, coaching, mentorship, and motivation. • Analyze sales, financial, and operational metrics across the assigned services area. • Identify opportunities and implement game plans for improvement. • Execute Home Services strategy consistently to deliver growth, profitability, and an enhanced customer experience. • Optimize diverse talent and oversee talent decisions and retention strategies across a large geographical area. • Reports to Senior Director Services and has 6 direct reports.

🎯 Requisitos

• Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • Demonstrated proficiency in predictive modeling, data mining and data analysis. • Ability to draw accurate conclusions from financial documentation. • Excellent written and verbal communication skills. • Relevant professional experience in Home Services, Sales Operations, Sales Enablement, or Sales Training. • Experience in a retail environment, home improvement industry or general construction industry. • 5+ years of relevant professional work experience. • People management experience with multi-unit or geographically dispersed teams. • Proven ability to drive strategy and change management through input, delivery, and implementation of initiatives. • Experience adopting new technologies and applying them to business applications. • Experience evaluating and establishing strategies for multiple locations. • Strong communication and interpersonal skills. • Strong business and financial acumen. • Bachelor's degree program or equivalent degree in a field of study related to the job. • Must be available for overnight travel more than 50% of the time. • Ability to perform intermittent physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment. • Ability to work with regular exposure to dust, fumes, or odors.

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