Staff AI Operations Lead

🕒 Outubro 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $225.000 - $265.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

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Honeycomb.io

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2016

☁️ SaaS

🏢 Corporativo

🤖 Inteligência Artificial

SaaS • Enterprise • Artificial Intelligence

A Honeycomb. io é uma plataforma de observabilidade projetada para fornecer visibilidade de alta fidelidade em sistemas de software complexos sem incorrer em altos custos. Com recursos como análises de log, rastreamento distribuído e coleta de métricas, ela unifica todos os dados de observabilidade em uma única plataforma, tornando-os acessíveis e gerenciáveis para equipes de engenharia. A Honeycomb suporta várias integrações e enfatiza consultas rápidas e métricas personalizadas para aprimorar o ciclo de desenvolvimento de software.

Descrição

• Partner with department leaders to identify high-leverage workflows and determine where AI models help • Define success metrics such as cycle time, quality, cost, and risk; instrument and report results honestly • Deliver production systems with evaluation harnesses, human-in-the-loop review, and ongoing monitoring • Drive adoption through user research, documentation, and implementation plans • Establish patterns for model access, orchestration, agents, prompt and tool management, evaluation, logging, and cost control • Build on the Data team’s existing infrastructure • Co-own shared components with Engineering and coordinate dependencies in partner roadmaps • Create templates, playbooks, golden paths, safety checklists, and evaluation patterns • Run office hours, demos, and community-of-practice sessions • Develop AI enablement materials for GTM, operations, and leadership • Help employees develop judgment about when and how to use AI • Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy • Apply data classification standards to AI use cases and define required audit trails for sensitive data in LLM pipelines

🎯 Requisitos

• Deep experience shipping systems into real business workflows, owning something end to end in production that non-technical people depended on daily • Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, and guardrails • Ability to learn business functions such as support, sales, or finance well enough to improve them • Track record of leading cross-functional initiatives without formal authority • Comfort navigating security, privacy, and compliance tradeoffs, including data classification, retention, access controls, and vendor risk • Strong teaching instincts; ability to explain complex things simply and write clear documentation • Demonstrated ability to stay current as the landscape shifts and change your mind based on evidence • SQL fluency and comfort in a modern data stack (nice to have) • Experience with workflow automation or enterprise systems (nice to have) • Familiarity with observability practices for AI systems (nice to have) • Change management experience across a distributed, multi-function company (nice to have) • Interest in external evangelism (nice to have) • Must be able to verify identity and eligibility to work • Honeycomb cannot currently sponsor or support visa transfers

🏖️ Benefícios

• Generous equity with employee-friendly stock program • Transparent pay based on levels relative to experience • Unlimited PTO • Distributed-first mindset and culture • Home office, co-working, and internet stipend • Full benefits coverage for employees, with additional coverage available for dependents • Up to 16 weeks of paid parental leave, regardless of path to parenthood • Annual development allowance • Reasonable accommodations during the hiring process

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