Shared Services Project Manager

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🕒 Março 31

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House Rx

SiteLinkedInTodas as Vagas

11 - 50 funcionários

⚕️ Seguro de Saúde

🧬 Biotecnologia

💊 Farmacêutico

💰 $25.000.000 Series A em 2022-03

Healthcare Insurance • Biotechnology • Pharmaceuticals

A House Rx é uma empresa focada em melhorar a experiência de farmácias especializadas para pacientes, especialmente aqueles com doenças complexas ou crônicas. Eles oferecem uma plataforma tecnológica e serviço de farmácia que permite que clínicas dispensem medicamentos especializados diretamente aos pacientes. Sua abordagem integra farmacêuticos nas equipes de cuidado para melhorar o atendimento ao paciente, agilizar o acesso ao tratamento e reduzir os custos com saúde. A House Rx apresenta taxas de adesão a medicamentos melhoradas e uma redução nos custos gerais de saúde por meio do seu modelo de dispensação medicamente integrado. Eles trabalham com prestadores de saúde para simplificar tarefas administrativas e melhorar a experiência geral dos prescritores, garantindo que barreiras logísticas e financeiras não impeçam o tratamento dos pacientes.

Descrição

• Join House Rx as a Shared Services Project Manager, where you will play a pivotal role in enhancing access and affordability of specialty medications for patients. • Primary leader of customer facing calls, accountable for the completion of implementation steps • Implementation project management through customer calls, timely follow up, and use of project management tools • Responsible for coordination with sales and program manager team to bring visibility to implementation progress and blockers • Coordination with leadership to drive implementation process efficiencies for credentialing, IT workstream, and other implementation related activities • Support for initiatives and related project work • Ensure our clinic partners maintain adequate inventory & supplies to meet the needs of their patients • Work with clinic teams to streamline processes and workflows in coordination with clinical operations team • Manage any issues with patient prescription attainment, including tracking packages, troubleshooting carrier issues, and monitoring work queues as assigned. • Troubleshoot issues with claim processing, payment processing, equipment function (barcode scanners, label printers) and escalate to internal resources as appropriate • Triage support issues related to our PMS Platform for new and existing clinic partners • Act as a liaison between the patient, provider and our operational team to effectively and efficiently resolve issues.

🎯 Requisitos

• You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career • You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance • You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone • You are someone who loves to dig in and can think outside the box • You are a creative problem solver interested in positively impacting each patient’s pharmacy experience • Self-motivated with sense of urgency for quality resolution • You are excited about working in a start-up environment and enjoy solving complex problems • You are someone who looks for proactive solutions and can identify more efficient workflows.

🏖️ Benefícios

• Paid time off • Generous parental leave • Comprehensive healthcare, vision and dental benefits • Competitive salary and equity stake