Account Coordinator – Team Lead

🕒 Outubro 4

🎰 Nevada – Remoto

infoinfo

💵 $60.000 - $75.000 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Health Plans, Inc.

Health Plans, Inc.

201 - 500 funcionários

Fundada em 1981

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Health Plans, Inc. (HPI) é uma das principais administradoras terceirizadas (TPA) nacionais especializadas em soluções de auto-financiamento para empregadores e corretores de benefícios. A HPI oferece designs inovadores de planos de saúde, incluindo planos de saúde orientados pelo consumidor (CDHP) e precificação baseada em referência, adaptados para atender às necessidades únicas de mercados individuais. Com um compromisso de fornecer análises avançadas e soluções personalizadas, a HPI visa colocar os empregadores no controle dos seus custos de saúde, enquanto melhora a experiência do membro.

Descrição

• Assist the Vice President of Client Services, Director of Client Services, and Account Managers with plan implementation for new clients • Assist with overall servicing of account issues for existing clients and brokers • Coordinate implementation of new groups • Produce and compile educational materials • Resolve claims and service issues • Provide administrative support to the Client Services department • Communicate plan design changes, renewal changes, and other relevant information to internal staff • Supervise and train the Account Coordinator team • Assign projects to the Account Coordinator team • Report escalations with the Director and Vice President of Client Services • Identify areas of opportunity and concern with the team • Track PTO and maintain a PTO tracker • Coordinate PTO approvals for Client Services staff, including Account Executives, Account Managers, and Account Coordinators • Serve as the in-house client contact when the Account Manager and Client Service Representative are unavailable

🎯 Requisitos

• High School Diploma or equivalent • Two or more years’ related work experience • Flexible schedule in order to participate in employee benefit fairs as requested • Must be able to travel within the New England area as required to participate in employee benefit fairs • Ability to coordinate with management as effectively as with subordinates • Ability to multitask efficiently and accurately • Ability to prioritize and multitask effectively • Communicates effectively, both verbally and in writing • Ability to work both independently and as a member of the team • Ability to anticipate and understand systems interactions • Must be detailed, analytical and accurate • Recognize the need for follow-thru and follow-up • Ability to work within specified timeframe and meet deadlines • Recognize and maintain confidentiality of work materials as appropriate • Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint • Experience in healthcare industry a plus

🏖️ Benefícios

• Flexible schedule to participate in employee benefit fairs • 100% remote work option • Reasonable accommodations for qualified individuals with disabilities • EEO – M/F/D/V employer

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