Referrals Coordinator

🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $39.000 - $49.400 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🦅 Patrocina Visto H1B

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👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Humana

10.000+ funcionários

Fundada em 1961

🏥 Saúde

🛡️ Seguros

⚕️ Seguro de Saúde

Healthcare • Insurance • Healthcare Insurance

A Humana é uma empresa de saúde dedicada a gerar um impacto positivo na saúde de indivíduos, comunidades e do sistema de saúde como um todo. Com foco em colocar a saúde em primeiro lugar, a Humana atende a uma ampla e diversa gama de populações, incluindo idosos e militares, oferecendo planos Medicare Advantage (HMO, PPO e PFFS). A Humana está comprometida em promover uma cultura de pertencimento e respeito mútuo, oferecendo benefícios competitivos e flexíveis para garantir a segurança financeira de seus funcionários e de suas famílias. A empresa se orgulha de criar um ambiente de trabalho inclusivo, no qual todos têm a oportunidade de ter sucesso.

Descrição

• Perform data entry into the medical management system • Assign appropriate providers • Review referrals for benefits • Pend referrals to a nurse or supervisor for medical necessity review or additional information • Recognize sensitive diagnoses and referrals requiring Case Management and route them appropriately • Apply knowledge of TRICARE benefits and limitations, Humana Military referral processes, MOUs with MTFs, and referral and UM policies • Answer questions and contact MTFs or civilian providers to obtain additional information • Assign appropriate ICD10 and CPT codes to referrals • Process referrals and authorizations according to cycle-time and quality standards, including contingency operations • Enter information into MSR and other required systems • Update beneficiary contact information accurately and promptly • Prepare and submit reports of findings • Maintain complete and accurate files • Respond to unexpected operational needs • Complete assigned projects and duties • Participate in process and performance improvement activities • Process referrals from Military Treatment Facilities and civilian providers under direct clinical supervision • Perform routine administrative, clerical, operational, customer support, and computational tasks

🎯 Requisitos

• High school diploma or equivalent • UM/Coding experience and/or medical terminology • U.S. citizenship required by the Department of Defense Contract • Successfully receive interim approval for government security clearance (eQIP - Electronic Questionnaire for Investigation Processing) • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information • Preferred: 2 years prior Humana Government Business experience • Preferred: 3 years of experience in public contact position • Preferred: Associate or Bachelor’s Degree • Preferred: Military health care service experience or working knowledge of TRICARE entitlement program

🏖️ Benefícios

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Dedicated home workspace arrangement • Remote work arrangement • Occasional travel to Humana offices for training or meetings

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