Project Manager

🕒 Maio 6

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Humata Health

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🤖 Inteligência Artificial

⚕️ Seguro de Saúde

Artificial Intelligence • Healthcare Insurance

A Humata Health é uma empresa liderada por médicos que está revolucionando o processo de autorização prévia na saúde usando tecnologia avançada de inteligência artificial. Sua plataforma automatiza as complexidades envolvidas na autorização prévia, com o objetivo de otimizar os fluxos de trabalho de aprovação para prestadores de serviços de saúde e pagadores, melhorando, assim, o cuidado ao paciente. Ao permitir autorizações sem toque e reduzir os encargos administrativos, a Humata Health procura melhorar a eficiência e reduzir os custos dentro do sistema de saúde.

Descrição

• Lead end-to-end implementation of Humata Health’s products, from planning through go-live and post-launch support. • Demonstrate ownership of the team strategy for achieving project objectives, independently identifying and executing the steps necessary to meet milestones successfully. • Own and maintain comprehensive project plans to track customer projects, deliverables, and key milestones. • Identify and drive the necessary steps to successfully achieve project objectives, independently resolving project-impacting issues in a timely manner. • Employ effective strategies for identifying and managing project dependencies, proactively mitigating potential delays, and ensuring alignment with internal teams and customers. • Serve as the primary point of contact for clients and internal project teams during planning and implementation phases. • Actively manage deliverables across planning, building, testing, and go-live to ensure successful deployments. • Maintain accurate and current documentation related to project issues, risks, and tasks in Smartsheet or other project tracking tools. • Implement a comprehensive communication plan for each project, ensuring relevant stakeholders are informed with timely updates. • Send meeting summaries and next steps within one business day after implementation meetings. • Lead testing and training activities to prepare customers for go-live, ensuring smooth transitions into operational use. • Obtain necessary payer, portal, and EHR credentials for automation implementation. • Lead Go-Live Check-In Calls in partnership with Customer Success Managers. • Work with CSM and Support teams to ensure reporting accuracy and successful post-launch monitoring. • Ensure customer workflows align with product functionality and escalate change management needs to the Customer Success Manager when necessary. • Collaborate with cross-functional teams, including Sales, Product Development, and SMEs, to align solutions with customer needs and goals.

🎯 Requisitos

• Bachelor’s degree in Business, Healthcare Administration, or a related field. • 5+ years of experience in a customer success, account management, or consulting role, preferably in healthcare or technology. • Experience with healthcare software and familiarity with HIPAA compliance and PHI handling • Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams. • Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences. • Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs) • Experience with PowerBI for reporting, GoogleWorkspace, Slack • Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization is highly desirable.

🏖️ Benefícios

• Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes • Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL • Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles • Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match • Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development • Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued