Revenue Cycle Client Enablement & Onboarding Director

🕒 Julho 28

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $130.000 - $178.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Huron

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2002

🏥 Saúde

📦 Logística

📣 Marketing

Healthcare • Logistics • Marketing

A Huron Consulting Group é uma consultoria global que oferece uma ampla gama de serviços, incluindo soluções em estratégia, operações, consultoria, digital, tecnologia e análises para vários setores, como saúde, educação, energia e serviços financeiros. A Huron ajuda as organizações a navegar em desafios complexos e impulsionar o crescimento através de soluções personalizadas e estratégias inovadoras. A empresa emprega uma equipe de especialistas dedicados a entregar soluções de alto impacto que atendem às necessidades únicas de cada cliente, com foco em áreas como serviços gerenciados, terceirização e desenvolvimento de liderança.

Descrição

• Lead onboarding plans for assigned client accounts, including timelines, milestones, deliverables, and stakeholder communications • Create, maintain, and continuously improve onboarding playbooks, job aids, training materials, and process documentation to support scalable delivery • Coordinate internal readiness across Operations, Technology, Training, and Quality to ensure people, process, and technology prerequisites are met prior to go-live • Facilitate onboarding governance, tracking risks, issues, dependencies, and action items through resolution • Define onboarding success measures and reporting and provide clear updates to leaders and clients • Support change management by aligning communications, training, and knowledge transfer plans to promote adoption and a consistent client experience • Lead post-go-live stabilization activities, including hypercare support, issue triage, and transition to steady-state operations • Capture lessons learned and partner with Continuous Improvement (CI) to standardize best practices to reduce onboarding cycle time • Provide day-to-day leadership for a cross-shore team, including work allocation, coaching, and removing delivery blockers • Set clear expectations and goals; conduct regular 1:1s, performance feedback, and annual review inputs in alignment with company processes • Partner with Talent Acquisition and Resource Management on hiring, onboarding, scheduling, and capacity planning to meet client and business demands • Ensure onboarding activities align to applicable privacy and security requirements, including HIPAA and protection of PHI/PII

🎯 Requisitos

• Bachelor’s degree required • Master’s degree preferred • PMP or PMI certification preferred • Proficient in Microsoft Office (Word, PowerPoint, Excel) • 8+ years of Healthcare experience with minimum of 5+ years in management • Proven leadership experience, with the ability to manage and motivate global teams • Strong and broad understanding of Revenue Cycle Operations within a hospital and physician setting • Strong communication skills and executive presence • Strong project management experience and ability to manage multiple workstreams at one time • Proficiency in data analysis and reporting tools • Current permanent US work authorization required

🏖️ Benefícios

• medical, dental and vision coverage • 401(k) plan with a generous employer match • employee stock purchase plan • generous Paid Time Off policy • paid parental leave and adoption assistance • Wellness Program