Travel Industry Partnerships Manager – Americas

🕒 Abril 8

🌽 Illinois – Remoto

🌽 Illinois – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Hyatt

SiteLinkedInTodas as Vagas

10.000+ funcionários

👥 B2C

🛒 Varejo

B2C • Retail • Hospitality

A Hyatt é uma empresa global de hospitalidade que gerencia, franqueia e desenvolve um portfólio de hotéis, resorts e propriedades de férias. É conhecida pelo seu compromisso em fornecer serviços e comodidades de alta qualidade, visando aprimorar a experiência de viagem tanto para viajantes a negócios quanto de lazer.

Descrição

• Act as the primary relationship owner for priority US distribution partners, working closely with partner business development and sales teams to drive adoption, engagement, and sustained growth. • Build, manage, and grow relationships with US travel advisors, positioning Mr & Mrs Smith as a preferred luxury accommodation partner. • Represent the Mr & Mrs Smith brand externally across the US advisor community, including at industry events, training sessions, and partner forums. • Operate as a trusted commercial partner to advisors, supporting them to maximise performance and long-term value. • Support the successful onboarding and activation of Mr & Mrs Smith across advisor channels, ensuring advisors are fully enabled and confident from day one. • Identify opportunities to optimise distribution, product positioning, and sales strategies across partner channels. • Use partner insight and market feedback to inform priorities and unlock incremental growth opportunities within the US advisor ecosystem. • Lead the optimisation of the Mr & Mrs Smith hotel portfolio across advisor-facing distribution channels, ensuring the right properties are available through the right routes to meet advisor demand and commercial objectives. • Partner with hotel partnerships, curation, and distribution teams to shape portfolio strategy, balancing reach and performance while continuously refining the portfolio based on market insight and advisor feedback. • Act as the internal subject-matter expert on advisor-facing distribution systems, bringing perspective on how tools such as GDS are used by US travel advisors. • Support the business in evaluating the role these channels play within Mr & Mrs Smith’s broader distribution strategy, balancing advisor needs, commercial trade-offs, and operational readiness. • Partner cross-functionally with technology, hotel partnerships, distribution, and operations teams to ensure the business is prepared to support advisors across emerging or evolving channels. • Develop scalable training, sales materials, and enablement approaches that can be adapted across multiple advisor-facing platforms as the channel evolves. • Track and report on channel performance, advisor engagement, and commercial outcomes. • Provide clear, actionable insights to senior stakeholders, highlighting wins, challenges, and growth opportunities. • Use data and partner feedback to continuously refine strategy and execution.

🎯 Requisitos

• Senior-level partnerships, account management, or commercial background within the travel industry, ideally with exposure to US travel advisors or agency networks and B2B distribution channels. • Commercial ownership of partner-led distribution, with responsibility for revenue growth, partner performance, and long-term value creation. • Experience working with travel advisor distribution systems (e.g., GDS or similar platforms), with an understanding of advisor workflows, enablement, and adoption from a partnerships or commercial perspective. • Regular external representation of a brand to senior stakeholders, including sales pitching, training delivery, and commercial presentations. • Comfortable owning complex initiatives end-to-end, operating independently from planning through to execution, and using performance data and KPIs to inform decision-making. • Excellent communication, negotiation, and relationship management skills, with confidence in influencing senior external partners. • Comfortable operating as a senior individual contributor, without direct reports, while working cross-functionally across the business. • Highly organised and self-motivated, with the ability to manage a fast-paced, remote workload. • Willingness and ability to travel within the US and internationally as required. • Passion for boutique hotels, luxury travel, and experiential hospitality. • Clean driving license.

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities