Patient Engagement Associate II

🕒 Outubro 19

🐊 Florida, New Jersey, +5 estados a mais – Remoto

🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $24 - $26 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 24 dias.
• As vagas desta empresa costumam ser preenchidas em 38 dias.

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Imagine Pediatrics

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

🧘 Bem-estar

👥 B2C

Healthcare • Wellness • B2C

Imagine Pediatrics é um prestador de serviços de saúde focado em oferecer cuidados pediátricos especializados. A empresa é dedicada a melhorar a saúde das crianças por meio de atenção médica personalizada, cuidados preventivos e opções de tratamento eficazes. Com uma equipe de profissionais experientes, a Imagine Pediatrics visa criar um ambiente acolhedor e de apoio para as crianças e suas famílias, enfatizando a importância de um início saudável para todos os indivíduos.

Descrição

• Work collaboratively with the engagement pod and share accountability for enrolling and onboarding children and caregivers into Imagine Pediatrics’ program • Research attributed patients to understand healthcare needs and utilization, uncover enrollment barriers, and identify ways to reach caregivers • Conduct telephonic outreach to caregivers to enroll children and ensure a seamless onboarding experience • Conduct telephonic outreach to healthcare professionals, including DME companies, home health organizations, pharmacies, and pediatricians • Leverage healthcare professional relationships to support re-engagement of enrolled patients • Handle inbound calls from caregivers, health plan service coordinators, and hospital discharge planners • Develop deep knowledge of the Supplemental Security Income (SSI) program and contact potentially eligible caregivers • Collaborate with Provider Engagement Specialists on embedded outreach at PCP offices and residential facilities when appropriate

🎯 Requisitos

• 2+ years of healthcare experience in care coordination, community health, patient engagement, customer service, or sales • Proven success in a centralized contact center environment • Experience with resourcing within a patient- or family-facing role and navigating social service agencies • Strong aptitude for documentation; prior experience with a CRM platform is a plus • Excellent collaboration skills • Stellar active listening and communication skills • Ability to tailor value propositions to various audiences and overcome complex objections • Ability to build trust and relationships with caregivers and healthcare organizations • Passion and aptitude for research and data mining • Strong critical thinking and creative problem-solving skills • Ability to function with a high level of autonomy • Access to reliable transportation and willingness to spend time in the field when necessary • Reliable internet access required • Bilingual Spanish required

🏖️ Benefícios

• Annual bonus incentive • Competitive company benefits package • Employee equity purchase program eligibility • Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA • Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance at 1x annual salary • 20 days PTO • 10 Company Holidays and 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer

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