Internal Systems Engineer – Applied AI

🕒 Maio 27

🗽 New York, Ohio – Remoto

🗽 New York – Remote 🏈 Ohio – Remote

💵 $140.000 - $160.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Engenheiro de Sistemas

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

impact.com

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2010

☁️ SaaS

🤝 B2B

SaaS • B2B • Marketing

A impact. com é uma plataforma abrangente de gestão de parcerias que automatiza todo o ciclo de vida dos parceiros. Ela permite que empresas gerenciem afiliados, influenciadores e programas de marketing de referência para impulsionar a aquisição de clientes e o crescimento da receita. A plataforma oferece ferramentas para descobrir e recrutar parceiros, gerenciar contratos e pagamentos, acompanhar o desempenho e otimizar parcerias. A impact. com apoia diversas parcerias incluindo marca a marca, marketing de afiliados, marketing de influenciadores e referências de clientes, promovendo transações significativas e crescimento para marcas líderes.

Descrição

• Building AI-powered tools and agents by integrating applied AI into workflows. • Building and maintaining a shared agent platform that enables others across Customer Operations to create their own agents. • Building robust internal software, integrations, and automations to support Customer Operations teams.

🎯 Requisitos

• Experience building custom apps or integrations specifically for Freshdesk (or similar enterprise ticketing systems like Zendesk/Jira). • Background working in or building tools for Customer Support, Customer Success, or Onboarding teams. • Experience integrating with knowledge base platforms (like Gitbook or similar documentation sites). • Proven experience taking automation projects from concept to deployment within a large, complex organization. • Experience building internal platforms or developer tools that other teams use to self-serve. • Experience with monitoring and observability for AI systems in production.

🏖️ Benefícios

• Medical, Dental, and Vision insurance • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled • Flexible spending accounts and 401(k) • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life. • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health. • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval. • Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses. • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.