Behavioral Health, Substance Use Nurse Care Manager, Adult

🕒 Janeiro 23

🏄 California – Remoto

info

💵 $73.700 - $103.180 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Included Health

Included Health

1001 - 5000 funcionários

☁️ SaaS

🤝 B2B

👥 RH Tech

SaaS • B2B • HR Tech

A Included Health é uma empresa de tecnologia em saúde que oferece cuidados de saúde primários, urgentes e comportamentais personalizados, focados em empregadores e planos de saúde, através de um único aplicativo e uma rede de serviços virtuais e presenciais. Combina ferramentas impulsionadas por IA e equipes de cuidado humano para fornecer coordenação de cuidados 24/7, defesa de cobranças e reivindicações, segundas opiniões de especialistas líderes e suporte à saúde mental, com o objetivo de reduzir os custos de saúde dos empregadores e melhorar a experiência e a inclusão dos membros.

Descrição

• Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes. • Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals. • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. • Partner with the members' local providers to ensure coordinated care. • Provide compassionate, longitudinal follow-up care, building supportive relationships. • Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family. • Coordinate necessary resources that holistically address members' problems, whether clinical or social

🎯 Requisitos

• Bachelor of Science in Nursing (BSN). • Current CCM required • 5+ years of experience in nursing • 2+ years experience working in care, case and disease management, preferably in a health plan, health navigator or third party administrator (TPA) environment. • 2+ years experience working in Behavioral Health and or substance use field • Must reside in a compact NLC state. • Active Compact RN license in good standing with the nursing board of their state. • Active California Nursing License preferred. • Willingness to become (and maintain) licensure in multiple states. • Work until 9-6PM PST • Be comfortable discussing several medical conditions and experience with populations across the age ranges • Spanish speaking desirable • Experience working remotely, and strong competence and ability to use multiple computer/medical record systems. • Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them. • We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality. • Strictly follow security and HIPAA regulations to protect our patients' medical information. • Be pleasant, responsive, and willing to work with and learn from our team. • A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical. • Efficient at writing medical information in easy-to-understand, patient-centric language.

🏖️ Benefícios

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Paid Time Off ("PTO") and Discretionary Time Off ("DTO") • 12 weeks of 100% Paid Parental leave • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. • Work-From-Home reimbursement to support team collaboration home office work

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