VP of Operations

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🕒 Março 25

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Infinity Constellation

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2023

🤝 B2B

💳 Fintech

AI • B2B • Fintech

Infinity Constellation é a primeira holding de IA dedicada a ajudar fundadores de elite a construir empresas de IA que operem em velocidade sem precedentes. Ao alavancar plataformas avançadas de IA, a Infinity Constellation busca reinventar os modelos tradicionais de venture capital, com foco em estruturas eficientes que permitem às empresas gerar lucros rapidamente com recursos mínimos. A companhia apoia seu portfólio por meio de diversos serviços operacionais, permitindo que os fundadores escalem e prosperem no ecossistema de IA em rápida evolução.

Descrição

• Own end-to-end delivery experience: ensure consistency with Everest's SOPs across all clients. • Enforce and continuously improve existing SOPs. • Establish service owner accountability and measurable outcomes. • Partner with the Executive Service lead to drive service quality improvements. • Partner with the Product lead to translate frontline learnings into service design, tooling and playbooks. • Design and run the company's operating rhythm: weekly ops reviews, project check-ins, commitment tracking, and decision forums. • Translate company goals into quarterly and monthly plans with clear owners, timelines, and definitions of done. • Hold the team accountable to commitments. • Refine and maintain a focused company scorecard covering revenue, pipeline, client health, delivery quality, and operational throughput. • Partner with Ops & Data lead to ensure data is accurate, visible, and used in decision making. • Run regular performance reviews that drive course corrections and continuous improvement. • Implement simple decision frameworks and escalation rules so the team brings solutions, not just problems. • Coach functional leads (ops & analytics, executive services, people ops, recruiting) to manage to metrics and raise their operational maturity. • Partner with People Ops and Recruiting on capacity planning, role design, and performance management (you do not own HR, but you are a key stakeholder).

🎯 Requisitos

• 7–10 years in operations leadership roles in tech-enabled services, boutique agencies, or similar services businesses at $1–10M ARR. • Has inherited existing SOPs, tools, and data and successfully turned them into a living operating system (cadence, dashboards, accountability). • Proven track record owning and improving performance metrics: service quality, on-time delivery, revenue margin, client retention. • Direct experience managing and coaching functional leads across service delivery, operations, and analytics.

🏖️ Benefícios

• Competitive salary • Meaningful equity • Medical, dental, vision healthcare benefits • Flexible PTO policy • 401k • Disability insurance • Remote-first culture