Enablement Manager

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🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Infinx

1001 - 5000 funcionários

⚕️ Seguro de Saúde

☁️ SaaS

🤖 Inteligência Artificial

💰 Venture Round em 2021-11

Healthcare Insurance • SaaS • Artificial Intelligence

A Infinx é uma empresa que se especializa em otimizar o ciclo de receita na área da saúde através de soluções tecnológicas avançadas. Ela oferece uma plataforma abrangente que automatiza e aprimora processos como autorizações prévias, verificações de elegibilidade, codificação médica, faturamento e aceleração de receita. Ao utilizar inteligência artificial, automação e integrações nos sistemas de saúde, a Infinx ajuda os fornecedores de saúde a agilizar o acesso dos pacientes e maximizar os reembolsos. A empresa trabalha em estreita colaboração com provedores de saúde, incluindo hospitais, grupos de médicos e centros especializados, para resolver de forma eficaz seus desafios no ciclo de receita. As soluções da Infinx visam reduzir rejeições, melhorar a precisão das reivindicações e aumentar a satisfação do paciente, permitindo assim que os provedores se concentrem mais na prestação de cuidados de alta qualidade.

Descrição

• Design an deliver comprehensive enablement programs for Sales, Customer Success, and other revenue-facing teams • Develop onboarding curricula for new hires that accelerate time to productivity • Create ongoing training programs that keep teams updated on new products, features, messaging, and competitive positioning • Build certification programs and learning paths that reinforce core skills and knowledge • Deliver training through multiple formats including live sessions, self-paced learning, workshops, and hands-on practice • Leverage AI tools to create more engaging, personalized, and scalable learning experiences • Develop and maintain a library of enablement content including playbooks, battle cards, talk tracks, demo guides, and case studies • Partner with Product Marketing to translate positioning and messaging into actionable sales and CS resources • Work with subject matter experts to capture and codify best practices • Use AI to streamline content creation, improve quality, and personalize resources for different audiences • Maintain a centralized enablement hub that makes it easy for teams to find and use the resources they need • Define success metrics for enablement programs and track progress against goals • Gather feedback from participants and stakeholders to continuously improve program quality • Analyze data on content usage, training completion, and business outcomes to identify what's working and what's not • Use insights to refine enablement programs and demonstrate ROI • Build dashboards and reports that provide visibility into enablement effectiveness • Partner with Sales and CS leadership to understand business priorities and align enablement programs to key initiatives • Collaborate with Product and Product Marketing to ensure teams are equipped to sell and support new launches • Work with Recruiting and HR on onboarding and new hire ramp programs • Build strong relationships with team members to understand their needs and challenges • Proactively identify opportunities to leverage AI and automation to improve enablement workflows and outcomes • Test and implement new AI tools for content creation, training delivery, and performance management • Share best practices and learnings with the broader team to elevate our overall approach to enablement • Stay current on emerging enablement technologies and methodologies.

🎯 Requisitos

• Bachelor's degree in Business, Education, Communications, or a related field preferred • Certified Sales Enablement Professional (CSEP) or ATD Certified Professional in Talent Development (CPTD) preferred • Instructional design or adult learning certifications preferred • Project management certification (PMP, CAPM, or similar) preferred • 3+ years of experience in sales enablement, customer success enablement, or revenue enablement • Experience in the healthcare industry, especially revenue cycle management (RCM) or healthcare technology preferred • Experience working in SaaS or B2B technology companies preferred • Demonstrated ability to leverage AI tools for content creation, training delivery, or program measurement preferred • Proven track record of designing and delivering impactful training programs • Experience creating enablement content and learning resources • Demonstrated experience measuring and reporting on enablement program effectiveness • Strong instructional design and adult learning principles • Excellent presentation and facilitation skills • Proficiency with CRM systems (Salesforce), LMS platforms, and enablement tools • Strong analytical skills with ability to work with data and metrics • Excellent written and verbal communication skills • Project management and stakeholder management skills • Content creation and documentation skills.

🏖️ Benefícios

• Access to a 401(k) Retirement Savings Plan. • Comprehensive Medical, Dental, and Vision Coverage. • Paid Time Off. • Paid Holidays. • Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

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