Senior Product Manager, Revenue Systems

🕒 Julho 29

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

💹 Operações de Receita (RevOps)

👻 Score fantasma 34%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Infobase

51 - 200 funcionários

Fundada em 1941

💼 Consultoria

🏥 Saúde

📣 Marketing

Consulting • Healthcare • Marketing

Infobase é um fornecedor de recursos confiáveis de referência digital e de aprendizado para escolas de K–12, instituições de ensino superior, bibliotecas públicas e empregadores. Oferece uma ampla gama de conteúdo multimídia—vídeos, eBooks, bases de dados, fontes primárias e recursos de carreira—acessíveis por meio de plataformas de assinatura projetadas para apoiar a alfabetização informacional, o alinhamento curricular e o desenvolvimento profissional. Infobase combina conteúdo editorial de alta qualidade com ferramentas de plataforma e suporte ao cliente para ajudar as instituições a fornecer soluções de pesquisa, instrução e preparação para carreiras.

Descrição

• Own and maintain a forward-looking, prioritized product roadmap for AMS and the connected revenue systems portfolio; ensure ongoing development reflects organizational priorities and industry best practices, and present progress and recommendations directly to ELT stakeholders. • Serve as the primary technology partner and cross-functional liaison between revenue-generating teams (Sales, Customer Success, Renewals, Marketing), Finance, and the Technology organization. • Partner with business-line leaders to understand workflows, diagnose capability gaps, and surface inefficiencies; bring forward proposals of what good looks like rather than waiting for requests. • Assess current system capabilities against business requirements; identify gaps, redundancies, and enhancement opportunities across the portfolio. • Translate stakeholder needs into clear, actionable requirements and prioritized feature backlogs for the internal engineering team; provide direction to developers and BI resources and remain accountable for the success of delivered solutions. • Lead structured build-versus-buy assessments, including vendor evaluations, proof-of-concept trials, and integration assessments; present recommendations with supporting rationale and total-cost awareness. • Manage vendor selection, onboarding, implementation, and integration of approved third-party solutions, ensuring they connect meaningfully with existing systems and data flows. • Lead the evaluation and implementation of a CRM solution for the Sales organization — the most critical near-term technology gap. • Ensure users are appropriately trained and supported on all revenue systems; own change management and drive measurable adoption of delivered solutions. • Define requirements for customer, subscription, renewal, and revenue-centric reporting and dashboards; ensure data integrity and accessibility across AMS and connected systems; establish data governance and integration best practices. • Identify, evaluate, and recommend AI-powered solutions that meaningfully improve revenue team efficiency and effectiveness — including marketing automation, churn prediction, and sales enablement intelligence. • Define KPIs and success metrics for each initiative; report outcomes to ELT stakeholders on a regular cadence in clear, executive-ready form. • Maintain awareness of the CRM and revenue technology landscape; facilitate structured alignment on priorities and tradeoffs, pushing back constructively when requests conflict with scalability or strategy.

🎯 Requisitos

• Bachelor’s degree in business, information systems, computer science, or a related field, or equivalent practical experience. • 8–10+ years of progressive experience in product management, technical program management, revenue operations, or enterprise business systems. • Demonstrated success leading complex, cross-functional technology initiatives end-to-end — discovery, requirements definition, vendor evaluation, implementation oversight, change management, and adoption — including executive stakeholder management. • Deep familiarity with CRM, customer success, and marketing automation platforms; prior vendor evaluation and SaaS implementation experience. • Strong understanding of revenue operations workflows and customer lifecycle management in B2B subscription businesses. • Strong data literacy: able to assess system integrations, diagnose data-flow breakdowns, and define reporting requirements without being a practitioner. • Working fluency with AI-enabled tools and practical judgment about where AI (automation, predictive modeling, LLM-powered workflows) can be applied to real business problems. • Exceptional written and verbal communication — equally effective presenting a strategic roadmap to the leadership team, facilitating requirements conversations with strong-willed stakeholders, and working through details with a developer.

🏖️ Benefícios

• health, dental, vision, 401K • generous paid time off plan

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