Field Marketing – Education Specialist

🕒 6 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🎯 Marketing

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INNERGY

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2015

☁️ SaaS

🤝 B2B

💰 $44.000.000 Private Equity Round - Innergy em 2024-07

SaaS • B2B

<INNERGY> é uma plataforma SaaS em nuvem que fornece software ERP e CAD/CAM 3D integrado, adaptado para negócios de marcenaria sob medida e carpintaria arquitetônica. O software abrange estimativas, custos de trabalho, agendamento de produção, colaboração do design à instalação, benchmarking e educação para ajudar as lojas a gerenciar margens, aumentar o rendimento e expandir as operações. A INNERGY enfatiza fluxos de trabalho específicos do setor e suporte à implementação para clientes B2B no setor de marcenaria sob medida.

Descrição

• Build and lead education initiatives that acquire customers, enhance user adoption, engagement, and proficiency with INNERGY’s solutions. • Design scalable training programs, coordinate events, and serve as a public ambassador for INNERGY, leading speaking engagements that elevate our brand and customer community. • Develop and deliver educational content, including webinars, workshops, video tutorials, documentation, and interactive training materials to improve customer onboarding and retention. • Facilitate live and virtual training sessions tailored to different user roles and experience levels. • Partner with Customer Success, Sales, and Product teams to identify customer pain points and create targeted education initiatives. • Perform simple video editing to support training materials and education initiatives. • Serve as a public facing representative for INNERGY’s education programs, delivering presentations and workshops regionally. • Plan and execute customer education events, including user conferences, training workshops, and webinars. • Act as a trusted advisor and thought leader by proactively identifying customer education needs and providing relevant learning solutions. • Track the impact of education programs on customer satisfaction and retention.

🎯 Requisitos

• Experience delivering technical or software training, ideally within manufacturing, design, CAD/CAM, or SaaS industries. • Strong presentation and communication skills - comfortable speaking to both small and large groups in person or virtually. • Understanding of woodworking, cabinetry, or millwork manufacturing processes is highly valued. • Proficiency with BricsCAD, Microvellum Toolbox, or related design/manufacturing software preferred. • Excellent interpersonal skills with the ability to build relationships and engage customers at all levels. • Organized and adaptable, able to manage multiple customer engagements and travel schedules. • Experience with virtual delivery platforms (Teams, Zoom, or equivalent). • Willingness to travel frequently across Australia and occasionally internationally for customer visits and company events. • Self-starter with a growth mindset and a passion for continuous learning and innovation.

🏖️ Benefícios

• All your information will be kept confidential according to EEO guidelines. • Accessibility & Work Environment: INNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know. • We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions. • Equal Opportunity Employer: INNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment.