Manager, Business Analytics

🕒 Agosto 17

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Innovaccer

Innovaccer

1001 - 5000 funcionários

Fundada em 2014

🏥 Saúde

💼 Consultoria

📦 Logística

💰 $150.000.000 Series E em 2021-12

Healthcare • Consulting • Logistics

A Innovaccer é uma líder em tecnologia da saúde, especializada em uma plataforma de inteligência em saúde movida por IA, projetada para melhorar os resultados dos pacientes, simplificar as operações dos provedores e aprimorar o cuidado baseado em valor. A plataforma agrega dados de múltiplas fontes para fornecer insights acionáveis que ajudam os provedores de saúde a gerenciar populações de forma eficaz e reduzir custos associados a tarefas administrativas. A Innovaccer visa transformar a entrega de saúde através da ativação de dados e soluções integradas que capacitam organizações a alcançar melhor desempenho clínico e operacional.

Descrição

• Lead analytics and reporting initiatives supporting healthcare customers • Sync with the Pharmacy Customer Success team to understand reporting priorities and requests • Build, maintain, and troubleshoot Tableau dashboards • Sync Tableau data with the underlying data warehouse to keep reporting accurate and current • Use SQL and Python to investigate and solve data quality issues and reporting discrepancies • Design dashboards and reports using effective visualizations and layouts to communicate insights • Support data warehouse operations in Informatica and Databricks • Translate customer and business questions into actionable, decision-ready reporting • Handle data issues, analytics and product tickets, and collaborate with teams to resolve them • Perform L2-level debugging and provide initial analysis conclusions on P1 issues • Initiate and contribute to automation opportunities to reduce manual effort • Work with scheduling jobs and scripts, including modifying them • Maintain document versioning aligned with product versions • Own the handover process with the Lead and Manager • Handle customer issues in daily/weekly meetings, work on Jira tickets, and monitor Jira queues to meet SLAs

🎯 Requisitos

• Experience handling data issues, analytics and product tickets, and collaborating across teams • L2-level debugging skills for P1 issues • Understanding of incident, transition, and problem management • Experience working with scheduling jobs and scripts and modifying them • Ability to maintain document versioning aligned with product versions • Ability to own the handover process with the Lead and Manager • Experience working with Jira tickets, monitoring Jira queues, and meeting SLAs • Advanced SQL skills, including writing and optimizing complex queries • 5+ years of hands-on experience building and maintaining Tableau dashboards • Strong data analytics skills • Experience with financial reporting • Working knowledge of healthcare data, such as claims, EHR, or pharmacy data • Excellent written and verbal communication skills • Previous team management or mentoring experience preferred

🏖️ Benefícios

• PTO benefit accrual of 20 days per year • Parental leave • Monetary incentives and recognition through rewards programs • Medical, dental, and vision benefits • 100% company-sponsored short- and long-term disability insurance • Basic life insurance • Discounted legal aid options • Discounted pet insurance options

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