Pharmacy Account Manager

🕒 5 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Innovaccer

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2014

⚕️ Seguro de Saúde

🤖 Inteligência Artificial

☁️ SaaS

💰 $150.000.000 Series E em 2021-12

Healthcare Insurance • Artificial Intelligence • SaaS

A Innovaccer é uma líder em tecnologia da saúde, especializada em uma plataforma de inteligência em saúde movida por IA, projetada para melhorar os resultados dos pacientes, simplificar as operações dos provedores e aprimorar o cuidado baseado em valor. A plataforma agrega dados de múltiplas fontes para fornecer insights acionáveis que ajudam os provedores de saúde a gerenciar populações de forma eficaz e reduzir custos associados a tarefas administrativas. A Innovaccer visa transformar a entrega de saúde através da ativação de dados e soluções integradas que capacitam organizações a alcançar melhor desempenho clínico e operacional.

Descrição

• Participate in PQS business and new product development in the pharmacy sector. • Example: EQUIPP Copilot launch, GTM readiness and adoption. • Manage the services delivered to assigned pharmacy clients including monthly reporting efforts, access to EQUIPP and any network processes. • Oversee development and execution of contracts for assigned pharmacy clients and their various support networks. • Establish service levels for assigned pharmacy clients and improve engagement/embeddedness with EQUIPP performance information. • Develop and enrich communications with other team members that will be shared with pharmacy team, including “PQS Monthly Notes” and the “EQUIPP Refresh Notice”. • Contribute to Weekly Client Services calls for both internal and external stakeholders. • Create and support a process of goal setting for individual accounts and overall goals and targets to reach those goals on an annual basis. • Including facilitating the process of any new work or development items identified and being the customer’s champion for the work from inception to deployment. • Responsible for client relationship management with a select group of pharmacy clients. • Build and maintain positive relationships with select pharmacy clients. • Improve and expand user engagement and experience with EQUIPP performance data. • May include travel to corporate headquarters for select clients. • Develop tailored approaches to manage relationships based on client needs. • Provide client specific guidance on adoption of quality improvement processes that can impact performance measurement scores. • Provide training and resources for clients as it relates to medication-related quality measures and specifically, use of EQuIPP. • Attend Conferences and trade shows where community pharmacists are the primary audience. • Improve utilization of EQUIPP Support through current support service desk, covering PQS contract-related questions from pharmacies or general support questions from select pharmacy clients. • Work collaboratively with all PQS staff as well as its parent companies to ensure that PQS’s mission and plans are carried out successfully. • Travel- Approximately 30% of the time will be spent out of the office

🎯 Requisitos

• A Bachelor’s degree • Solid understanding of pharmacy marketplace • Solid understanding of quality measurement for medication use and management • Medicare Stars, HEDIS and/or pharmacy clinical services. • Excellent communication skills and the ability to build/maintain customer relationship. • Excellent work ethic, including the ability to achieve with minimal supervision. • Ability to observe high levels of business protocol and to maintain confidentiality. • Must be able to work under pressure and meet sensitive timelines. • Understanding of quality measurement system.

🏖️ Benefícios

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance. • Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments. • Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed. • Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.