Digital Account Manager

🕒 Junho 14

🇲🇽 México – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Insense | TikTok & Meta Partner

Insense | TikTok & Meta Partner

51 - 200 funcionários

📣 Marketing

💰 $2.600.000 Seed Round em 2022-02

Marketing • Social Media

A Insense é uma plataforma que facilita a colaboração entre marcas e creators para produzir UGC (user-generated content) e anúncios com influenciadores, especialmente em plataformas como TikTok e Instagram. Como parceira de TikTok e Meta, a Insense oferece ferramentas para agilizar a produção e a distribuição de conteúdo de creators para fins de marketing. As marcas podem utilizar os serviços da Insense para adquirir UGC autêntico e de alta qualidade, gerenciar o relacionamento com creators e melhorar a performance de anúncios por meio de whitelisted ads e outras soluções criativas. A plataforma apoia as empresas conectando-as aos creators mais adequados e gerenciando campanhas de conteúdo com eficiência.

Descrição

• Act as the main point of contact for clients, ensuring an outstanding experience from onboarding to campaign execution. • Build strong, trust-based relationships with clients by understanding their objectives and consistently delivering value. • Proactively address client concerns, solve challenges, and ensure high satisfaction and retention. • Identify upsell & cross-sell opportunities, helping clients scale their influencer marketing efforts. • Oversee the end-to-end execution of influencer campaigns, ensuring projects stay on track and exceed expectations. • Coordinate with Influencer Marketing Managers to source and match creators to campaigns. • Manage campaign timelines, budgets, and deliverables, ensuring smooth collaboration between internal teams and clients. • Maintain clear and timely communication with clients and internal stakeholders. • Guide brands in developing high-performing ad creative concepts for influencer marketing and paid social campaigns. • Collaborate with Creative Strategists and Motion Designers to refine briefs and provide actionable feedback. • Work closely with the Paid Media Specialist to ensure content is optimized for performance marketing objectives. • Work with creators to ensure high-quality content production that meets brand guidelines. • Coordinate with motion designers to ensure smooth post-production and final creative asset delivery. • Provide structured feedback to creators and the production team to refine content.

🎯 Requisitos

• 4+ years in account management, client success, or project management, ideally in an agency, influencer marketing, or digital marketing role. • Strong digital marketing expertise, including influencer marketing, UGC, and paid social. • Exceptional project management & organizational skills—able to handle multiple campaigns at once. • Excellent client communication & relationship-building skills—proactive, empathetic, and solutions-driven. • Comfortable working in a fast-paced, collaborative environment with cross-functional teams • Detail-oriented with a problem-solving mindset, ensuring campaigns run smoothly from start to finish. • Bonus points: Experience working in a startup or fast-growing company. • Familiarity with influencer marketing platforms or paid media strategies.

🏖️ Benefícios

• Forever remote role • Work from anywhere • Salary in USD commensurate with your experience and location • + 15 days off • US holidays • International exposure to global clients and employees in AMER + EMEA • Professional growth opportunities - cultivate your knowledge in influencer marketing, e-commerce, and paid social

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