Territory Account Manager

🕒 Maio 1

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Zimperium

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2010

💼 Consultoria

📦 Logística

🔒 Cibersegurança

💰 $12.000.000 Venture Round em 2018-11

Consulting • Logistics • Cybersecurity

Zimperium é uma empresa líder no setor de segurança móvel, especializada em segurança de endpoints e aplicações móveis. Eles fornecem soluções avançadas para proteger dispositivos móveis e aplicações, permitindo que as empresas protejam seus endpoints móveis e possibilitem acesso seguro a dados e sistemas sensíveis. As plataformas da Zimperium se integram com diversos ambientes, incluindo a nuvem, instalações locais e configurações isoladas, garantindo segurança contínua e persistente durante o desenvolvimento e a execução. A empresa é reconhecida por seu foco único em segurança móvel, oferecendo ferramentas que ajudam a prevenir perda de dados, fraudes e violações regulatórias em aplicativos móveis.

Descrição

• Develop an understanding of all Zimperium products and features. • Plan, develop and report account metrics through software dashboards and other tooling. • Maniacal focus on pipeline generation (solidified process around identifying / prospecting stakeholders in target accounts. • Provide monthly updates to management outlining a standard set of performance metrics for each Account using software tools. • Represent the client perspective in internal strategy meetings, ensuring customer impact is considered during product planning and updates. • Act as a point of escalation for complex issues that require coordination across multiple departments or external vendors. • Support documentation and knowledge-sharing efforts by creating or updating client-specific onboarding guides, FAQs, and how-to content in collaboration with the support team. • Cultivate strong, positive relationships with customers and partners. • Identify opportunities for growing an Account with additional products and fulfill business processes to deliver them. • Provide LOEs and SOWs as needed per account. • Identify pain points in the customer experience and work to resolve issues at the account level. • Providing actionable recommendations to internal business, product, and technology teams. • Work closely with operations, sales, and business development teams to summarize.

🎯 Requisitos

• 5+ years of account-based management in the SaaS or related technologies space. • Strong relationships at security focused VARs within the region. • Strong verbal and written communication, time management, organizational as well as presentation skills. • Comfort with a fluid, fast-paced environment. • Passion for problem solving with a roll-up-your sleeves demeanor. • Atlassian suite experience using Jira, Confluence, and others • The ability to create technical and operational documentation (SOWs, LOEs, technical workflows) for both technical and non-technical audiences is a plus. • Proficient in the understanding of MEDDPICC and impeccable SFDC hygiene.

🏖️ Benefícios

• Equal Opportunity employer consideration