Solution Architect

🕒 Julho 24

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Insider One

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

📣 Marketing

💼 Consultoria

☁️ SaaS

💰 $500.000.000 Series E em 2024-12

Marketing • Consulting • SaaS

A Insider One é uma plataforma de engajamento e personalização de clientes nativa em IA, oferecida como SaaS. Ela fornece uma plataforma unificada de dados de clientes (CDP), personalização, orquestração de jornadas, relatórios/análises e insights comportamentais, e se conecta a mais de 100 integrações para apoiar o marketing multicanal em web, e-mail, aplicativos móveis, busca no site, SMS/RCS, WhatsApp, push e CX conversacional. A plataforma é direcionada a equipes de marketing e engajamento de clientes em marcas empresariais e de comércio eletrônico para melhorar o engajamento, conversões e valor ao longo do tempo.

Descrição

• Proactively engages with and reaches out to customer technical decision-makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support the customer's digital transformation. • Run data workshops to build plans for implementing solutions that align with customer business goals and technical environments. • Drives pilots, proofs of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. • Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provides solutions. • Identifies, escalates, and works to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate parties. • Proactively engages product and support teams (e.g., engineering) to remediate blockers by conveying impact. • Leverages best practices to guide customer strategy and future growth for Insider One by cultivating customer affinity with Insider One solutions that drive impact for the customer.

🎯 Requisitos

• Bachelor's degree in Computer Science or a related field • Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications. • Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. • Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring the successful implementation of customer projects. • Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. • Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, database technologies. • You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs, or Programming.

🏖️ Benefícios

• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together. • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru. • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. • Help build the team you want to work with and enjoy rewarding referral bonuses. • Opportunities to give back to your community through volunteering and purpose-driven social impact projects. • From global retreats to team-building activities, expect year-round events that turn into lifelong memories.