Engineering Manager – Site Reliability

🕒 Outubro 1

🇨🇦 Canadá – Remoto

💵 $183.000 - $193.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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Instacart

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

🍽️ Alimentos e Bebidas

📦 Logística

🛍️ Comércio Eletrônico

💰 $232.000.000 Venture Round em 2021-11

Food & Beverage • Logistics • eCommerce

A Instacart é uma empresa que oferece uma abordagem flexível de trabalho enquanto transforma o setor de supermercados. Ela presta um serviço essencial ao entregar compras de supermercado e itens para a casa na porta dos clientes em até 30 minutos. A Instacart oferece oportunidades de ganho seguras e flexíveis para personal shoppers e enfrenta desafios como redirecionar entregas durante nevascas e conectar clientes a cupons e promoções. Seu objetivo é ser o sistema operacional do setor de supermercados, ajudando os clientes a economizar tempo para outras atividades. A Instacart valoriza diversidade, equidade e pertencimento em sua cultura de trabalho.

Descrição

• Lead, mentor, and develop a team of Site Reliability Engineers • Set technical direction and priorities for reliability, scalability, availability, performance, and operational readiness • Partner with engineering, product, security, infrastructure, and other cross-functional teams • Define reliability standards, influence system design, and deliver initiatives improving customer and developer experience • Drive incident management, incident response, post-incident learning, service-level objectives, capacity planning, observability, and continuous risk reduction • Promote automation and self-service tooling to reduce operational toil and improve deployment confidence • Balance near-term operational needs with long-term investments and make tradeoffs in a high-growth environment • Communicate reliability risks, project status, tradeoffs, and decisions to technical and non-technical stakeholders • Make decisions with incomplete information, respond during incidents, and help teams learn from failure

🎯 Requisitos

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience • Seven or more years of experience in software engineering, infrastructure engineering, Site Reliability Engineering, or a related field • Two or more years of experience managing, mentoring, or leading engineering teams • Professional experience with cloud infrastructure, distributed systems, networking, containers, orchestration platforms, or related production technologies • Experience leading or participating in production incident response, post-incident reviews, reliability improvement initiatives, and operational readiness practices • Experience communicating technical risks, priorities, and tradeoffs to engineering leaders and cross-functional stakeholders • Preferred: experience leading Site Reliability Engineering, platform engineering, infrastructure engineering, or developer productivity teams • Preferred: experience operating highly available services at significant scale and improving service-level objectives, observability, capacity, or disaster recovery capabilities • Preferred: experience with infrastructure as code, continuous delivery, monitoring, logging, tracing, and automated remediation • Preferred: experience building or evolving reliability programs across multiple engineering teams • Preferred: demonstrated ability to create alignment across teams, navigate ambiguity, and turn complex technical challenges into clear, achievable plans • Preferred: leadership approach grounded in empathy, transparency, direct communication, collaboration, and inclusive team development

🏖️ Benefícios

• Flexibility to work from home, an office, or a coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Competitive compensation and benefits