Director of Total Rewards

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Intercare Holdings Insurance Services

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Insurance • Risk Management

A Intercare Holdings Insurance Services é uma empresa de capital fechado que se especializa em administração de sinistros de compensação de trabalhadores e responsabilidade civil, serviços de cuidados gerenciados e soluções de gestão de risco. Conhecida por seu atendimento ao cliente e serviço ágil, a Intercare integra tecnologia avançada e possui uma Unidade de Investigações Especiais (SIU) interna para lidar com sinistros de forma eficiente e reduzir atividades fraudulentas. Sua abordagem única combina a profundidade e a capacidade de uma grande organização com a flexibilidade de uma empresa menor, garantindo soluções personalizadas de gestão de risco e controle de custos para clientes. Com forte ênfase na satisfação do cliente, a Intercare é um parceiro confiável na redução de riscos e manutenção da estabilidade fiscal de seus clientes.

Descrição

• Develop, execute, and continuously optimize a comprehensive total rewards strategy aligned with business objectives and workforce needs • Personally lead the design, implementation, and administration of compensation programs, including salary structures, incentive plans, job architecture, and equity-based rewards • Conduct hands-on market pricing, benchmarking, and pay equity analyses to ensure competitiveness and internal alignment • Partner with HR Business Partners and leaders as a consultative, internal client-facing advisor, providing clear, data-backed guidance on offers, promotions, adjustments, and retention strategies • Analyze, design, implement, and administer competitive benefits programs and policies • Manage the full benefits portfolio, including medical, dental, vision, HSA/FSA, life and disability insurance, retirement plans, wellness programs, paid time off, tuition reimbursement, employee referral programs, and leave policies • Own end-to-end benefits operations, including employee communications, policy interpretation, vendor management, carrier relationships, billing, and issue resolution • Serve as a primary escalation point for complex or sensitive employee situations, responding with empathy, clarity, and a strong service mindset • Prepare and manage the annual benefits budget; track and forecast spend, reconcile invoices, and analyze cost drivers in partnership with Finance • Review monthly plan performance and utilization reports; analyze trends and cost impact to recommend plan design or vendor changes that improve value while maintaining a positive employee experience • Administer the 401(k) program, including funding, vendor coordination, participant communications, and oversight of nondiscrimination testing and annual audits • Ensure compliance with all applicable federal, state, and local regulations (ERISA, ACA, FLSA, etc.) while balancing compliance with employee understanding and experience • Oversee leaves administration (FMLA, STD, LTD, WC), ensuring compliance with company policy and applicable laws and supporting employees through complex or life-impacting situations • Build and maintain advanced Excel models, dashboards, and analyses to support compensation decisions, benefits strategy, budgeting, and workforce planning • Analyze compensation and benefits trends, utilization, and cost impact; translate complex data into clear, actionable insights for leadership and internal stakeholders • Support annual compensation cycles (merit, bonus, market adjustments) through detailed modeling, scenario analysis, and execution • Ensure accuracy, consistency, and integrity of compensation and benefits data • Lead and develop total rewards team members while remaining directly involved in key deliverables • Set a high standard for internal customer service, responsiveness, and professionalism across the Total Rewards function • Drive continuous improvement across programs, processes, and communications using data, feedback, and employee experience insights • Support mergers, acquisitions, and organizational changes through compensation and benefits analysis, integration planning, and cost modeling • Serve as a subject matter expert and trusted partner across HR and the business • Other duties as assigned

🎯 Requisitos

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field; or equivalent practical experience • 8+ years of progressive experience in compensation and benefits / total rewards leadership (healthcare preferred) • Proven experience designing and implementing total rewards programs in complex or fast-growing organizations • Advanced to expert-level Excel skills, including complex modeling, scenario analysis, and data visualization • Strong analytical and financial acumen with the ability to balance data-driven decisions and human impact • Deep understanding of compensation and benefits compliance requirements (ERISA, ACA, FLSA, etc.) • Demonstrated ability to serve as an empathetic, trusted internal advisor with strong communication and relationship-building skills • Ability to operate as a hands-on, execution-focused leader in a fast-paced environment

🏖️ Benefícios

• Comprehensive medical, dental, and vision benefits • Company contributions to HSA and FSA plans • Employer paid life and disability insurance • 401(k) with company match • Paid time off (PTO) and company paid holidays • Learning and development opportunities that support real career advancement • Employee assistance resources and a supportive culture that values balance and wellbeing