Senior Account Manager – Online Reputation Management

🕒 Fevereiro 27

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Interdependence

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2013

📱 Mídia

🤖 Inteligência Artificial

🤝 B2B

Media • Artificial Intelligence • B2B

A Interdependence é uma empresa estratégica de comunicações integradas que combina relações públicas, mídia social, marketing de influenciadores, marketing experiencial/eventos e desenvolvimento estratégico de marca com uma plataforma proprietária de análise preditiva de IA chamada Interviewed®. A agência utiliza relações com a mídia impulsionadas por IA e narrativas criativas para gerar mídia espontânea, aumentar o tráfego e conversões de sites, e aumentar a credibilidade da marca para clientes nos setores de tecnologia, saúde, biotecnologia, viagens e consumo. A Interdependence se promove como um parceiro orientado a resultados e habilitado por tecnologia para empresas que buscam campanhas de RP agressivas e direcionadas, além de marketing integrado.

Descrição

• Serve as the lead client contact on high-touch ORM accounts, ensuring strong relationships and effective execution. • Develop comprehensive digital reputation strategies grounded in search behavior, brand narrative, and stakeholder sentiment. • Guide and oversee content optimization and SEO initiatives targeting Google, AI search engines, and review platforms. • Monitor search engine results pages (SERPs) and implement proactive and reactive tactics to improve visibility and sentiment. • Collaborate with internal teams including SEO specialists, writers, designers, and analysts to execute multi-channel ORM campaigns. • Deliver clear, actionable reporting and insights that demonstrate impact and inform future strategies. • Coordinate ORM strategy with earned media and executive visibility teams. • Stay up to date with platform changes, algorithm updates, and AI developments affecting digital reputation. • Present findings, recommendations, and strategy roadmaps to senior clients and executive stakeholders.

🎯 Requisitos

• 7–9 years of experience in digital communications, SEO, or online reputation management. • Proven success managing client-facing ORM or SEO programs in an agency or consultancy environment. • Deep understanding of search algorithms and AI-driven search trends (e.g., ChatGPT, Perplexity, AI Overviews). • Exceptional writing, editing, and messaging skills—especially for executive content, thought leadership, and branded search results. • Proficiency with tools such as SEMrush, Ahrefs, Meltwater, Google Analytics, Sprinklr, and review monitoring platforms. • Strong analytical abilities and experience translating data into actionable insights. • Excellent client management and presentation skills; calm and strategic under pressure. • Experience handling sensitive or crisis-related situations with discretion and professionalism.

🏖️ Benefícios

• Competitive benefits package including medical/dental/vision support • Paid time off • 401(k) • Flexible remote work arrangements