Senior Sales Engineer

🕒 Abril 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $160.000 / ano

⏰ Tempo Integral

🟠 Sênior

💸 Engenheiro de Vendas

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Invoca

201 - 500 funcionários

Fundada em 2012

🤖 Inteligência Artificial

🤝 B2B

📡 Telecomunicações

Artificial Intelligence • B2B • Telecommunications

A Invoca é uma fornecedora líder de uma plataforma de execução de receita, projetada para ajudar as equipes de marketing, vendas e contact centers a gerar mais receita. Ela se especializa em call tracking, inteligência artificial (IA) e gestão de interações para otimizar o crescimento da receita. Sua plataforma inovadora conecta diretamente os investimentos de marketing às vendas offline por meio de recursos de IA, oferecendo insights detalhados sobre o comportamento do comprador a partir das chamadas. A Invoca atende a uma ampla gama de setores, incluindo automotivo, serviços financeiros, saúde, serviços para o lar, seguros, varejo, telecom e viagens e hospitalidade. A empresa é reconhecida por ajudar os negócios a otimizar o investimento em mídia e a melhorar o desempenho das campanhas por meio de atribuição completa para cada chamada.

Descrição

• Architect the Demo Ecosystem: Design and maintain the 'Gold Standard' demo environment, including the system architecture, database schemas, and API layers that power Invoca’s technical storytelling. • Full-Stack Prototyping: Build functional user interfaces and dashboards that make complex AI processes 'visible' and intuitive for non-technical stakeholders. • Scalable 'Scaffolding': Create modular demo assets and 'click-to-deploy' sandboxes that the broader SE team can easily customize for specific industry verticals. • Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to automate data flows between marketing touchpoints and sales outcomes. • Lead Technical Strategy: Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate complex technical blockers. • High-Stakes Technical Reviews: Act as the lead architect during deep-dive technical reviews with customer CTOs and Security Officers, defending the scalability, database integrity, and security of your proposed solutions. • AI Thought Leadership: Collaborate with Product and Engineering to ensure Invoca remains 'AI-ready,' acting as a feedback loop between the field and our core product developers. • Governance & Safety: Implement 'Human-in-the-Loop' checkpoints to ensure AI-generated demo content is reliable, safe, and free of hallucinations.

🎯 Requisitos

• Business Acumen: The ability to translate a dry technical architecture into a 'Value Story.' You understand that the best code is useless if it doesn't solve a business pain point. • The 'Multiplier' Mindset: You enjoy building tools that make other people successful. You are obsessed with documentation and reusable code. • Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment. • Nice to Have: Full-Stack Engineering DNA: You can design a multi-tier system from the database schema up to the UI. Proficiency in Python or JavaScript/Node.js. • Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2). You know how to connect disparate systems into a unified, automated workflow. • Generative AI Expertise: Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have built systems where AI does tasks via function calling/tool use.

🏖️ Benefícios

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed. • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family. • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included. • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%. • Stock Options – All employees are invited to share in Invoca’s success through stock options. • Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program. • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members. • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs. • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service. • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.

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