Commercial Insurance Account Manager

🕒 Junho 3

🐊 Florida – Remoto

🐊 Florida – Remote

💵 $70.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Insurance Office of America

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1988

Insurance

A Insurance Office of America é uma das principais agências independentes de seguros, oferecendo uma ampla gama de soluções de seguros empresariais e pessoais. Com forte foco em gestão de riscos, a IOA oferece coberturas especializadas, incluindo, mas não se limitando a, seguro de compensação dos trabalhadores, responsabilidade cibernética e seguro de propriedade comercial, adaptadas a várias indústrias, como saúde, construção e varejo. A agência se orgulha de sua expertise e atendimento ao cliente, tendo como objetivo proporcionar tranquilidade aos clientes por meio de estratégias abrangentes de gestão de riscos e planos de seguro personalizados.

Descrição

• Manage an assigned book of business, ensuring account retention and supporting new business. • Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. • Maintain technical competence and industry expertise. • Direct daily activities of the account management team. • Handle customer service requests, policy administration, billing, claims, and coverage analysis. • Manage policy expirations and renewals. • Conduct client research, prepare submissions, negotiate coverages, and present proposals. • Monitor reports and take action on delinquent accounts, collecting outstanding balances. • Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. • Monitor and maintain activity/suspense to ensure timely completion. • Maintain frequent, transparent communication with the account team regarding workload status and any issues. • Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. • Stay updated on company policies and procedures. • Seek and adopt best practices to improve individual and team performance. • Demonstrate integrity and leadership.

🎯 Requisitos

• 5 years of account management experience • Thorough knowledge of insurance brokerage and client needs • Required active licensing; professional designation (CIC or equivalent) preferred • Strong analytical, problem-solving, and decision-making skills • Exceptional customer service, communication, multitasking, and organizational skills • Proficiency in MS Office (Outlook, Word, Excel) • High School Diploma (or equivalent)

🏖️ Benefícios

• Competitive salaries and bonus potential • Company-paid health insurance • Paid holidays, vacations, and sick time • 401K with employer match • Professional growth and career progression opportunities • Respectful culture and work/family life balance • Community service commitment • Supportive teammates and a rewarding work environment