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Regional IT Support Developer – MES focus

🕒 Junho 19

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Jabil, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Junho 19

Ainda aberta no site da Jabil. Verificada 52 minutos atrás.

Logo of Jabil

Jabil

10.000+ funcionários

Fundada em 1966

🚘 Automotivo

🎖️ Defesa

🏥 Saúde

Automotive • Defense • Healthcare

A Jabil é uma empresa líder no modelo business-to-business (B2B) que oferece serviços de engenharia, manufatura, cadeia de suprimentos e design. Com mais de 50 anos de experiência, a Jabil é parceira de algumas das principais marcas do mundo para entregar soluções escaláveis e sob medida. A empresa opera em mais de 100 localidades no mundo, destacando a sustentabilidade e o engajamento comunitário como parte de seus valores centrais. A Jabil está comprometida em apoiar sua força de trabalho com oportunidades diversas e inclusivas, promovendo o crescimento profissional e a inovação. A empresa é reconhecida globalmente por sua excelência e por seu compromisso em minimizar o impacto ambiental enquanto fomenta comunidades vibrantes.

Descrição

• Provide L3 code-level support for MES application(s) and some other critical regional applications. • Troubleshoot and resolve complex application issues, including code, database, interface, and integration-related problems. • Participate in a regional support rotation with other colleagues to provide 7x24 hour coverage for critical MES application support. • Active participation in Major Incident calls for troubleshooting and fixing the issues. • Participate in the follow-up Problem Management calls and provide feedback for efficient preventive actions identification. • Build local environment for bug fixing and testing the corrections. • Analyze incidents, identify root causes, and implement sustainable technical solutions. • Develop, enhance, and maintain application components using technologies such as Angular, .NET, .NET Core, C#, SQL, and RabbitMQ. • Support MES ecosystem integrations with other business and manufacturing systems. • Work closely with Site SMEs, Digital Factory teams, IT Support teams, infrastructure teams, DevOps, and DBA colleagues and other regional/global counterparts. • Participate in regional and cross-functional IT projects, providing technical expertise and development support. • Create and maintain technical documentation, troubleshooting guides, and knowledgebase articles. • Propose and implement continuous improvements to increase application reliability, performance, supportability, and user experience. • Support application testing, deployment validation, and post-release stabilization activities.

🎯 Requisitos

• Minimum 4 years of hands-on experience in application development and/or application support. • Strong technical experience with the following technology stack: Angular, Typescript, .NET, .NET Core, C#, SQL, RabbitMQ, Rest APIs, Azure Devops, Git, EKS, Docker, AWS services • Proven experience in troubleshooting complex application issues. • Ability to analyze logs, code, database queries, interfaces, and application behavior to identify root causes. • Experience supporting business-critical applications in a production environment. • Understanding of software development lifecycle, release management, and incident/problem management processes. • Good communication skills in English. • Ability to work with multicultural teams across multiple countries and time zones. • Willingness to participate in regional 24/7 support rotation. • Willingness to travel regionally if required.

🏖️ Benefícios

• Professional development • 24/7 support coverage

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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