Operations Lead

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Serv Recruitment Agency

Serv Recruitment Agency

1 - 10 funcionários

Fundada em 2018

🎯 Recrutamento

👥 RH Tech

🤝 B2B

Recruitment • HR Tech • B2B

A Agência de Recrutamento Serv é uma consultoria de recrutamento boutique e estratégia de pessoas que ajuda empresas em fase de crescimento a definir estratégia de pessoas, desenhar organizações e encontrar líderes alinhados e talentos de alta performance. Liderada por Jackie Serviss, uma experiente executiva de RH e coach executiva certificada, a firma oferece planejamento de talentos, coaching de liderança, gestão de mudanças e serviços de recrutamento com o objetivo de impulsionar o crescimento sustentável dos negócios.

Descrição

• Partnering directly with the founder on operational priorities and company initiatives • Managing day-to-day team operations and ensuring projects move forward efficiently • Creating accountability systems, workflows, and processes across the organization • Leading team communication, coordination, and follow-through • Developing and maintaining dashboards, reporting, and performance tracking systems • Monitoring business metrics, marketing performance, and operational KPIs • Assisting with budget tracking, financial reporting, and business planning activities • Supporting analysis of paid advertising and marketing performance data • Identifying opportunities for process improvement and operational efficiency • Building scalable systems to support company growth • Driving project execution across multiple departments and priorities • Establishing project management and workflow tools that improve visibility and accountability • Helping leadership make informed decisions through data analysis and reporting • Managing team performance expectations and ensuring operational consistency

🎯 Requisitos

• Experience in operations, business management, project management, or related leadership roles • Strong analytical and financial acumen • Experience creating systems, workflows, and operational processes from the ground up • Proven ability to manage projects and multiple priorities simultaneously • Experience working directly with founders, executives, or small business leadership teams • Strong reporting, dashboarding, and KPI management experience • High level of organization and attention to detail • Comfortable working with AI tools and technology platforms to improve efficiency • Strong communication and leadership skills • Experience in digital marketing, affiliate marketing, ecommerce, or paid media environments preferred • Familiarity with Meta advertising performance metrics is highly desirable • Ability to thrive in fast-paced, evolving environments with limited structure.

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