Enterprise Account Manager

🕒 Agosto 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $250.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Jasper

Jasper

51 - 200 funcionários

Fundada em 2021

🤖 Inteligência Artificial

📣 Marketing

☁️ SaaS

Artificial Intelligence • Marketing • SaaS

A Jasper é uma plataforma de IA generativa desenvolvida especificamente para profissionais de marketing. Ela capacita equipes de marketing ao fornecer ferramentas e aplicativos avançados de IA que se integram perfeitamente aos fluxos de trabalho e sistemas de marketing existentes. A Jasper tem como foco aumentar a eficiência e a eficácia do marketing oferecendo ferramentas como chatbots de IA, edição de imagens, edição de documentos e recursos de gestão de marca. A plataforma é construída sobre uma base de segurança e conformidade, garantindo proteção em nível empresarial enquanto aproveita a IA para o sucesso no marketing. A Jasper também oferece recursos educacionais e suporte comunitário para ajudar os usuários a maximizar as capacidades da plataforma.

Descrição

• Serve as a trusted advisor, ensuring customers achieve maximum value and broad adoption of Jasper’s platform • Develop and execute customer engagement strategies and help customers adopt best practices • Track verified outcomes among account usage • Deliver strategic business reviews and executive touch points, including QBRs and roadmap discussions • Enable new users • Own and manage a focused portfolio of enterprise customers • Drive retention, renewal, and expansion revenue • Develop and execute strategic account plans with key stakeholders • Lead renewal and expansion cycles from discovery through close, collaborating with Product and Legal • Forecast and manage renewal and expansion pipeline • Ensure on-time renewals through proactive engagement and early risk identification • Maintain regular engagement with key stakeholders and executive sponsors • Collaborate with Sales, Support, Product, and Engineering to share feedback, resolve escalations, and deliver outstanding customer experiences • Advocate for customers internally and influence Jasper’s product roadmap

🎯 Requisitos

• 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, including 2+ years managing enterprise accounts • Proven success driving renewal, retention, and expansion revenue within large, complex organizations • Strong discovery and demo capabilities; able to tailor value narratives to executive audiences • Experience selling services or value-based solutions a plus • Excellent communication and presentation skills, confident in both strategic and operational discussions • Technical fluency with SaaS platforms and enterprise systems, including APIs, integrations, and security • Strong business acumen and ability to link customer goals to Jasper’s Marketing AI impact • Curiosity about AI and enthusiasm for helping global brands innovate with Jasper’s platform • Candidates must be located within the continental US • Must be legally eligible to work in the United States • Role requires at least two years of valid U.S. work authorization

🏖️ Benefícios

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families • 401(k) program with up to 2% company matching • Equity grant participation • Flexible PTO • FlexExperience budget ($900 annually) • FlexWellness program ($1,800 annually) • Generous budget for home office setup • $1,500 annual learning and development stipend • 16 weeks of paid parental leave

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