Senior Business Consultant – Technical Lead

🕒 Julho 8

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $65.000 - $78.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

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Jenzabar

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1998

📚 Educação

☁️ SaaS

🏢 Corporativo

💰 $60.000.000 Private Equity Round em 2000-04

Education • SaaS • Enterprise

A Jenzabar é uma empresa de tecnologia especializada em fornecer soluções de software inovadoras para instituições de ensino superior. Seu conjunto de produtos, incluindo Jenzabar One e Jenzabar SONIS, oferece ferramentas abrangentes para sistemas de informação estudantil, gestão de matrículas, auxílio financeiro e comunicação para melhorar a eficácia institucional e impulsionar o sucesso dos estudantes. Com foco no uso de análise de dados e IA, a Jenzabar visa otimizar operações, melhorar o engajamento e facilitar o crescimento em ambientes educacionais.

Descrição

• Provide technical leadership, training, process improvement, and consulting for Professional Services employees in the Student module area • Provide technical and functional consulting/problem resolution for Jenzabar One clients • Perform deep-dive analyses to resolve Student-related issues (e.g. repeats, advising trees, ARCs, etc.) • Detail oriented with excellent organizational skills • Perform assigned project tasks with minimal supervision • Follow established methodology to meet project deliverables for all assigned tasks • Work proactively and cooperatively in a team environment to accomplish project deliverables within defined schedule • Communicate information clearly, accurately and timely to project team members • Work with Professional Services and Project Management Office to provide resolution and support for complex issues • Provide coaching and technical training in data validation, reporting, and how data flows through the student and finance modules • Maintain and share a repository of process and training documentation • Understand the customer business processes related to the solution • Recognize potential solutions to a business problem to ensure the best alternative is selected for the client within project scope • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate. • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight.

🎯 Requisitos

• BS, BA Degree or equivalent experience • 5+ years’ experience (at least 4 years must be in Higher Education). • Experience with Jenzabar’s J1 Student Information System/ERP, with identifiable experience with Student area such as Admissions, Registrar, Advising, and Student Life • Experience across a range of higher end functions or offices • Advanced SQL programming skills • Ability to work effectively and thrive in a fast paced/high stress environment • Prior training delivery experience desired • Comfort level with evolving and ever-changing technology • Ability to translate technical complex concepts to functional end users • Software troubleshooting skills required • Excellent written and oral communication skills. Proven effective listening skills. • Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online/webcast training • Excellent written and oral communication skills • Excellent presentation and training skills • Proven effective listening skills • Must possess the ability to communicate well with others, ability to work in a team environment • Experience with Database tools and trouble-shooting skills

🏖️ Benefícios

• Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • PTO • Paid Parental Leave • Paid Holidays • Short Term Disability • Long Term Disability • 401K • Educational Assistance