Critical Environment Ops Supervisor

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🕒 Outubro 5

🌽 Illinois, Wisconsin – Remoto

🌽 Illinois – Remote 🧀 Wisconsin – Remote

💵 $107.100 - $125.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

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Jones Lang LaSalle Americas, Inc.

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🤝 B2B

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Real Estate • B2B • Consulting

Prestamos serviços imobiliários comerciais para empresas e investidores em todo o mundo, ajudando a reduzir custos, aumentar a produtividade e melhorar a sustentabilidade.

Descrição

• Provide direct operational support to the US Critical Environments Operations Manager • Assist in managing mission-critical engineering services across assigned facilities • Coordinate daily operations across data centers, trading floors, LAN rooms, disaster recovery space, and other critical environments • Monitor and immediately respond to critical facility alarms, incidents, and infrastructure issues • Support execution of the 100% uptime Critical Environment Management program • Prepare for and execute JLL Client Assurance Program audits • Track and report uptime, MTBF, MTTR, and critical load reliability KPIs • Oversee preventive and predictive maintenance for UPS, generators, PDUs, CRAC/CRAH units, electrical distribution, and fire suppression systems • Provide technical guidance on complex systems troubleshooting • Support capital budget forecasting and critical vendor contract coordination • Lead root cause analysis for critical incidents, near-misses, and infrastructure anomalies • Ensure maintenance follows change management protocols and minimizes risk to live environments • Identify energy-efficiency opportunities in cooling and power systems • Supervise and direct Chief Engineers, Assistant Chiefs, and Critical Environments Engineers • Schedule and prioritize maintenance windows, vendor activities, and emergency response • Assist with performance management of critical environments engineering staff • Coordinate after-hours critical incidents and emergencies • Support environmental health and safety programs, risk assessments, LOTO compliance, and equipment isolation • Assist with staff training, SOP development, tabletop exercises, and emergency response drills • Provide incident reporting, root cause analysis summaries, corrective action documentation, and client-facing support

🎯 Requisitos

• Vocational degree program in electrical systems, HVAC/refrigeration, or critical facilities management • Comparable work experience in mission-critical environments • Minimum 3 years direct supervision of critical facilities operations with 24/7 responsibility • 7 years trade experience in critical environments • 3 years engineering/supervisory experience in critical facilities • Knowledge of NEC, NFPA 70E, NFPA 75, TIA-942, and Uptime Institute standards • Knowledge of critical infrastructure systems architecture and redundancy configurations • Knowledge of UPS systems, battery plants, emergency power generation, precision cooling, electrical distribution, BMS, and DCIM platforms • Deep understanding of mechanical, electrical, plumbing, and fire suppression systems in critical facilities • Ability to troubleshoot complex critical systems under time pressure • Ability to read single-line electrical diagrams, mechanical P&IDs, and critical systems documentation • Proficiency with CMMS, MCIM, BMS platforms, and Microsoft Office • Understanding of change management protocols and maintenance windows in 24/7 environments • Valid state driver's license • OSHA 30-Hour General Industry certification • NFPA 70E Qualified Person certification for energized electrical work • Ability to participate in 24/7 on-call rotation and emergency response • Ability to respond to critical incidents within typically 1–2 hours • Regular travel to multiple critical facility locations within assigned region • Ability to work nights, weekends, and holidays during planned maintenance windows • Must be authorized to work in the United States without sponsorship

🏖️ Benefícios

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Remote work arrangement

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