Senior Manager, Facilities

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🕒 6 dias atrás

🗽 New York, Virginia – Remoto

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💵 $125.000 - $145.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

👻 Score fantasma 20%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10.000+ funcionários

🏠 Imobiliário

🤝 B2B

💼 Consultoria

Real Estate • B2B • Consulting

Prestamos serviços imobiliários comerciais para empresas e investidores em todo o mundo, ajudando a reduzir custos, aumentar a produtividade e melhorar a sustentabilidade.

Descrição

• Manage delivery of facilities services to an assigned portfolio of retail bank branches and cafes • Act as the primary point of contact for the client regarding operations • Oversee facility managers handling day-to-day operations and customer-facing retail locations • Monitor vendor management activities, service delivery standards, scope changes, and poor performance • Ensure preventative maintenance schedules for HVAC, security systems, point-of-sale equipment, ATMs, and other critical infrastructure • Develop and implement programs and processes to reduce operating costs and increase operational efficiency • Ensure compliance with health, safety, food safety, environmental, and risk management policies • Support compliance reviews, health inspections, audits, and training programs • Drive benchmarking, best practices, and continuous improvement initiatives • Coordinate engagement between facility managers and internal teams • Develop and manage senior-level client relationships and service levels • Ensure compliance with client contracts and operational KPIs • Oversee facility operating budgets, budget tracking, forecasting, payment processing, and cost control • Lead recruitment efforts for facility managers and oversee their teams • Coach, mentor, train, and support facility managers • Conduct performance reviews and development planning for facility managers • Provide strategic direction for facilities matters across assigned locations • Model JLL's core values of Teamwork, Ethics, and Excellence

🎯 Requisitos

• Bachelor's degree or equivalent • Relevant certifications and industry designations preferred, including LEED, CFM, FMP, or food service/hospitality management certifications • 7+ years of leadership in a facility management environment • At least 3 years managing other facility managers who oversee retail, banking, or hospitality facilities • Proven experience managing remote teams and facility managers across multiple time zones and geographic regions • Ability to travel up to 30% to visit locations across the portfolio and support facility managers • Proficiency in a range of information technology tools and platforms • Strong interpersonal skills, strategic thinking ability, and problem-solving capability, particularly in customer-facing environments • Excellent verbal/written communication and presentation skills with ability to interface with senior client stakeholders • Proven record of developing high-performing facility management teams and providing excellent internal and external customer service in retail or hospitality settings • Candidates must be authorized to work in the United States without sponsorship • This position does not provide visa sponsorship

🏖️ Benefícios

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health

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