Enrollment Advisor I

🕒 Setembro 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $20 - $24 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🦅 Patrocina Visto H1B

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👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of National University

National University

1001 - 5000 funcionários

📚 Educação

👥 B2C

🌍 Impacto Social

Education • B2C • Social Impact

A National University é uma instituição de ensino superior dedicada a fornecer educação acessível e de qualidade a uma ampla gama de estudantes, incluindo alunos não-tradicionais e estudantes afiliados às forças armadas. Ela oferece uma variedade de programas de graduação, pós-graduação e doutorado em múltiplas disciplinas, como educação, negócios, saúde, ciências sociais e tecnologia. A National University enfatiza um ambiente de aprendizado acolhedor e métodos de ensino inovadores, com o objetivo de capacitar os estudantes e enriquecer suas jornadas acadêmicas e profissionais.

Descrição

• Proactively engage prospective students via phone, text, and email throughout the enrollment process • Build rapport and guide students through initial enrollment steps, partnering with Enrollment Specialists through students’ first class start • Document all interactions and updates in Salesforce • Manage the complete inquiry-to-enrollment process • Maintain knowledge of university policies, programs, and admissions requirements • Provide personalized guidance to help students make informed educational decisions • Demonstrate professionalism, courtesy, and exceptional student service • Maintain proficiency in university, college, and program details through training and assessments • Collaborate effectively with team members • Manage multiple systems to process student applications • Adhere to attendance, punctuality, and scheduling expectations • Perform other related duties as assigned

🎯 Requisitos

• Bachelor’s degree preferred or an equivalent combination of education and experience • Experience working in a team environment • Experience using call center software • Prior experience in education or consultative sales preferred • Ability to navigate CRM, SIS, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Ability to manage multiple systems, priorities, and deadlines in a fast-paced environment • Effective communication with a wide range of individuals in a diverse community • Ability to meet regulatory and compliance requirements • Adherence to attendance, punctuality, and scheduling expectations

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • 403(b) with match • Paid holidays • PTO • Free education benefits • Other professional growth opportunities • Comprehensive well-being benefits for employees and their families • Work-from-home opportunity

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